Operational Resilience Manager

Monzo Bank
London, United Kingdom
Workplace: HybridFull timeGBP 59,500 - 80,500 annuallyFunction: Legal, Risk & ComplianceSkills: ["Collaboration","Attention to detail","Stakeholder engagement","Proactivity"]

Own day-to-day execution and maintenance of Monzo’s operational resilience requirements and artefacts within the UK. You’ll coordinate identification and review of important business services and dependencies, support monitoring of impact tolerances, and help run severe but plausible scenario tests and multi-entity stress tests. You’ll also support ICAAP and risk assessments, business continuity planning and governance forum updates, ensuring policies are operationalised and complied with.

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FursaFursa
Monzo Bank
Monzo Bank
3 days ago

Operational Resilience Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Own day-to-day execution and maintenance of Monzo’s operational resilience requirements and artefacts within the UK. You’ll coordinate identification and review of important business services and dependencies, support monitoring of impact tolerances, and help run severe but plausible scenario tests and multi-entity stress tests. You’ll also support ICAAP and risk assessments, business continuity planning and governance forum updates, ensuring policies are operationalised and complied with.
Location: London, United Kingdom
Workplace: Hybrid
Employment Type: Full time
Job Function: Legal, Risk & Compliance

Key Responsibilities

  • •Execute identification and review of Important Business Services (IBS) and map dependencies across people, processes, technology, facilities, and third parties.
  • •Support monitoring and tracking of impact tolerances, collecting metrics, and flagging potential breaches to local stakeholders and global owners.
  • •Support entity-specific scenario tests for severe but plausible disruptions and coordinate participation in multi-entity global stress tests.
  • •Coordinate operational inputs into ICAAP, mapping disruption scenarios to capital/liquidity implications and supporting stress testing models.
  • •Coordinate Business Continuity Planning (BCP) and testing, support governance forum operations and committee inputs, and help operationalise resilience, continuity, and incident management policies.

Pay and Benefits

Salary: GBP 59,500 - 80,500 annually
Perks:Learning BudgetRemote WorkBenefits

Key Requirements

  • •Proven experience in operational resilience, business continuity, or operational risk execution in UK financial services.
  • •Practical understanding of UK regulatory frameworks (PRA/FCA operational resilience rules) and familiarity with ICAAP operational risk components.
  • •Hands-on experience executing dependency mapping, updating business continuity plans, and supporting scenario tests with cross-functional teams.
  • •Proactive, collaborative approach to embedding a resilience culture and engaging confidently with senior leadership and risk committees.
  • •High attention to detail and hands-on ability to track operational metrics, actions, and regulatory deliverables in a fast-paced environment.
Experience:UK financial services
Skills:CollaborationAttention to detailStakeholder engagementProactivity
Languages:English

Company Brief

Monzo Bank
Monzo is a UK-based digital bank offering mobile-first current accounts, savings, business banking, and financial tools focused on transparency, low fees, and real-time money management for consumers and small businesses.
Industry: Neobanking
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn