Sales Support Coordinator

Informa
United States
Workplace: HybridFull timeUSD 50,000+ annuallyFunction: SalesSkills: ["Analytical thinking","Problem-solving","Attention to detail","Written communication","Relationship building"]

Support the Sales team in a print sales environment by managing the sales support inbox, handling customer and internal queries, and processing orders. Build and disseminate daily/weekly/monthly and ad hoc revenue-supporting reports. Administer and optimize digital systems (BMIS, ISIS, Salesforce) and related platforms, liaise with stakeholders like Credit Control, and create training guides for continuity and onboarding. Provide periodic updates to Sales Operations on business issues and priorities.

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FursaFursa
Informa
Informa
2 days ago

Sales Support Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support the Sales team in a print sales environment by managing the sales support inbox, handling customer and internal queries, and processing orders. Build and disseminate daily/weekly/monthly and ad hoc revenue-supporting reports. Administer and optimize digital systems (BMIS, ISIS, Salesforce) and related platforms, liaise with stakeholders like Credit Control, and create training guides for continuity and onboarding. Provide periodic updates to Sales Operations on business issues and priorities.
Location: United States
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Manage the sales support inbox day to day, handling queries, help requests, report requests, and processing orders.
  • •Build, produce, and disseminate reports (daily, weekly, monthly, and ad hoc) to drive revenue and support commercial operations.
  • •Proactively manage customer enquiries to ensure timely and satisfactory outcomes.
  • •Administer and optimize digital systems (BMIS, ISIS, Salesforce) and related T&F systems.
  • •Liaise with internal/external stakeholders (e.g., LSC, Credit Control) and provide support/training guides for sales support tasks and onboarding.

Pay and Benefits

Salary: USD 50,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •Experience in publishing or sales support environments.
  • •Intermediate knowledge of Microsoft Office and T&F systems including BMIS, ISIS, Salesforce, and Bazinga (where appropriate).
  • •Knowledge of system administration and process optimization to administer and optimize digital systems.
  • •Understanding of roles within the publishing industry, including awareness of overseas markets and cultural differences.
  • •Strong analytical thinking, problem-solving, and exceptional attention to detail with professional written and verbal communication.
Experience:Publishing
Skills:Analytical thinkingProblem-solvingAttention to detailWritten communicationRelationship building
Languages:English
Tech Stack:Microsoft OfficeBMISISISSalesforceBazinga

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn