Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Interpersonal skills","Problem-solving","Relationship building","Listening","Adaptability"]

Coordinate equipment rentals for contractors at a Hobbs, NM facility, using the company’s proprietary T3 platform to keep machine and order information accurate. Respond to inbound leads, guide customers through the rental process, and build relationships with contractors and principals. Maintain ongoing customer satisfaction, resolve inquiries and complaints, and help increase market share with new sales strategies.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Coordinate equipment rentals for contractors at a Hobbs, NM facility, using the company’s proprietary T3 platform to keep machine and order information accurate. Respond to inbound leads, guide customers through the rental process, and build relationships with contractors and principals. Maintain ongoing customer satisfaction, resolve inquiries and complaints, and help increase market share with new sales strategies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Build relationships with contractors and construction company principals and educate customers on how to save money and operate more efficiently
  • •Maintain and nurture customer relationships to ensure 100% satisfaction and keep customers updated on new or additional ways to improve their business
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym Membership

Key Requirements

  • •High school diploma or equivalent
  • •Strong interpersonal and problem-solving skills
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Great listening skills and commitment to solving customers’ problems
  • •Ability to adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services
Education:High School
Skills:Interpersonal skillsProblem-solvingRelationship buildingListeningAdaptability
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn