Account Solution Engineer, Higher Education

Salesforce
California, Arizona, Colorado, Seattle, Phoenix, Texas, Dallas, Denver, Austin
Workplace: RemoteFull timeUSD 148,190 - 198,170 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Presentation","Time management","Prioritization","Collaboration"]

Drive Salesforce solutions for higher-education and education-focused institutions by leading the solution cycle from discovery through close. Translate education processes into tailored demonstrations and technical narratives, map institutional needs to Salesforce offerings (including Agentforce for Education and Data Cloud use cases), and lead RFP/RFI technical responses. Collaborate across sales, product, partners, and professional services to deliver value, adoption, and AI-driven transformation while supporting consumption and value realization.

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FursaFursa
Salesforce
Salesforce
11 hours ago

Account Solution Engineer, Higher Education

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Drive Salesforce solutions for higher-education and education-focused institutions by leading the solution cycle from discovery through close. Translate education processes into tailored demonstrations and technical narratives, map institutional needs to Salesforce offerings (including Agentforce for Education and Data Cloud use cases), and lead RFP/RFI technical responses. Collaborate across sales, product, partners, and professional services to deliver value, adoption, and AI-driven transformation while supporting consumption and value realization.
Location: California, Arizona, Colorado, Seattle, Phoenix, Texas, Dallas, Denver, Austin
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead the solution cycle with account executives, product specialists, and partners from discovery through close.
  • •Engage education institutions to understand challenges and map strategic goals to Salesforce solutions, primarily for large higher-education institutions.
  • •Articulate Salesforce platform and products value and prepare/build/present tailored demonstrations aligned to institutional initiatives.
  • •Lead technical responses to RFPs and RFIs, ensuring alignment with institutional priorities and Salesforce’s value.
  • •Support adoption by driving consumption and value realization through QBRs, health checks, technical workshops, and use case scoping for AI and Data products.
Travel: High travel

Pay and Benefits

Salary: USD 148,190 - 198,170 annually
Perks:Health InsuranceDentalVisionPaid Leave401kEquityLife InsuranceDisability Insurance

Key Requirements

  • •B.S., M.S. or PhD in Computer Science, Software Engineering or MIS.
  • •7+ years of combined experience working with Salesforce or other CRM solutions, focused on education.
  • •5+ years of experience in solution engineering, consulting, enterprise software delivery, or customer success.
  • •Artificial Intelligence and/or Data certifications related to generative AI and LLM concepts, Salesforce-preferred.
  • •Deep understanding of education operations (student lifecycle, academic operations, financial aid, student success, enrollment, alumni relations) and strong technical acumen configuring/demonstrating Salesforce or similar platforms.
Experience:EducationCRMSalesforce
Education:Bachelor's in Computer Science, Software Engineering or MIS
Skills:CommunicationPresentationTime managementPrioritizationCollaboration
Certifications:Salesforce certificationsAdministratorEducation Cloud ConsultantData 360 CertExperience Cloud
Tech Stack:SalesforceAgentforce for EducationAgentforceData360 CloudLLMGenerative AISalesforce Industries (Vlocity)OmniScriptIndustry Common ComponentsEducation CloudExperience Cloud

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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