Customer Specialist - Part Time

CarMax
Texas
Workplace: OnsitePart timeUSD 15.5 - 23.3 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Relationship building","Integrity","Teamwork","Attention to detail"]

Deliver a customer-first experience by guiding shoppers through buying, selling, and servicing vehicles. You’ll support sales and appraisals, coordinate test drives and financing applications, and perform vehicle condition and cosmetic inspections. Manage inventory check-in and daily scanning/reconciliation, handle transaction paperwork and payments, and coordinate service appointments while following EH&S requirements to keep the process accurate and customer-focused.

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FursaFursa
CarMax
CarMax
3 months ago

Customer Specialist - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver a customer-first experience by guiding shoppers through buying, selling, and servicing vehicles. You’ll support sales and appraisals, coordinate test drives and financing applications, and perform vehicle condition and cosmetic inspections. Manage inventory check-in and daily scanning/reconciliation, handle transaction paperwork and payments, and coordinate service appointments while following EH&S requirements to keep the process accurate and customer-focused.
Location: Texas
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Guide customers through vehicle sales, appraisals, test drives, and financing applications.
  • •Assess vehicle condition and document findings for appraisals, communicating details to Buyers.
  • •Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
  • •Perform cosmetic inspections to meet CarMax quality standards.
  • •Handle administrative tasks and coordinate service appointments, including repair order invoice review and follow EH&S requirements.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Paid LeaveSick Time

Key Requirements

  • •Strong communication skills to represent CarMax and its products.
  • •Build lasting customer relationships and create win-win solutions.
  • •Demonstrate integrity, respect, and teamwork in a fast-paced environment.
  • •Ability to balance customer needs with business goals and follow processes accurately.
  • •High school diploma or equivalent and a valid driver’s license; able to lift up to 25 lbs and accurately read and transcribe data.
Education:High School
Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail
Licenses:Valid driver’s license
Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn