Litigated Claims Specialist, General Liability

Zurich Insurance
Atlanta, Omaha
Workplace: HybridFull timeUSD 59,900 - 98,200 annuallyFunction: Insurance & ActuarialExperience: 3+ yearsSkills: ["Communication","Analytical thinking","Problem-solving","Time management","Negotiation"]

Manage and resolve high-exposure, multi-party Commercial General Liability litigated claims from intake through resolution. Partner closely with internal teams and external counsel, provide clear communication to customers and stakeholders, and ensure claims are handled in line with regulatory standards and company protocols. Own a claims portfolio while applying litigation expertise, analytical judgment, negotiation strategies, and reserving knowledge for indemnity and expenses.

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Zurich Insurance
Zurich Insurance
1 day ago

Litigated Claims Specialist, General Liability

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Last checked: 4 hours agoStatus: Live

Job Summary

Manage and resolve high-exposure, multi-party Commercial General Liability litigated claims from intake through resolution. Partner closely with internal teams and external counsel, provide clear communication to customers and stakeholders, and ensure claims are handled in line with regulatory standards and company protocols. Own a claims portfolio while applying litigation expertise, analytical judgment, negotiation strategies, and reserving knowledge for indemnity and expenses.
Location: Atlanta, Omaha
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Handle complex litigated Commercial General Liability claims end-to-end with a focus on quality, efficiency, and service.
  • •Coordinate with internal and external counsel, underwriters, and risk professionals throughout the claim lifecycle.
  • •Provide clear, timely updates and communicate claim resolution information to customers and stakeholders.
  • •Ensure claims are handled according to regulatory standards and company protocols.
  • •Own and manage a claims portfolio, including reserving expertise for indemnity and expenses.

Pay and Benefits

Salary: USD 59,900 - 98,200 annually

Key Requirements

  • •Bachelor’s degree and 3+ years of claims or insurance experience, or Zurich Certified Insurance Apprentice (associate degree) with 3+ years, or completion of Zurich Claims Training Program with 2+ years, or a high school diploma/equivalent with 5+ years.
  • •Must obtain and maintain required adjuster license(s).
  • •Knowledge of insurance regulations, markets, and products.
  • •Proficiency in Microsoft Office.
  • •Preferred: 5+ years handling Commercial General Liability claims and 5+ years managing litigation.
Experience:3+ yearsInsuranceClaimsCommercial general liabilityLitigationRisk management
Skills:CommunicationAnalytical thinkingProblem-solvingTime managementNegotiation
Licenses:Adjuster license
Certifications:Zurich Certified Insurance Apprentice
Tech Stack:Microsoft Office

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
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Glassdoor: 3.7
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