Citizens Teller

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 23.25 - 27.13 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Listening","Communication","Customer focus","Problem-solving","Multitasking","Collaboration"]

Greet customers in the branch lobby and help them complete simple transactions using digital tools like the mobile app and ATMs. Provide personalized advice and solutions based on Citizens products and policies, handling cash and following state/local regulations. Identify customer needs, answer questions, and connect customers with Bankers for next steps. Work branch hours that may include weekends and evenings.

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Citizens Bank
Citizens Bank
2 days ago

Citizens Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Greet customers in the branch lobby and help them complete simple transactions using digital tools like the mobile app and ATMs. Provide personalized advice and solutions based on Citizens products and policies, handling cash and following state/local regulations. Identify customer needs, answer questions, and connect customers with Bankers for next steps. Work branch hours that may include weekends and evenings.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and assist with simple transactions.
  • •Demonstrate use of the mobile app and ATMs to complete transactions.
  • •Provide personalized advice and solutions, and educate customers on products and benefits.
  • •Follow all financial policies and procedures, including proper cash handling and compliance with laws and regulations.
  • •Connect customers with Bankers for next steps and respond to questions or concerns.

Pay and Benefits

Salary: USD 23.25 - 27.13 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED.
  • •6 months experience processing transactions (cash and/or digital payments).
  • •1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills with the ability to ask questions and identify customer needs.
  • •Comfortable using digital technology and able to work branch hours, including weekends and evenings.
Education:High School
Skills:ListeningCommunicationCustomer focusProblem-solvingMultitaskingCollaboration
Tech Stack:Mobile appATMsDigital payments

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website