Managed Services Intern

HP
Sofia
InternshipFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer orientation","Proactive","Collaboration","Strong communication"]

Support CDMs in managing the remote operations of Managed Print Services for MPS customers. Help handle change requests, respond to customer queries, and assist with daily operational tasks and account reviews. Contribute to process reviews and process documentation as part of an intern program, including onboarding and a project-based Level 1 (6 months) with potential extension into Level 2.

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FursaFursa
HP
HP
4 days ago

Managed Services Intern

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Support CDMs in managing the remote operations of Managed Print Services for MPS customers. Help handle change requests, respond to customer queries, and assist with daily operational tasks and account reviews. Contribute to process reviews and process documentation as part of an intern program, including onboarding and a project-based Level 1 (6 months) with potential extension into Level 2.
Location: Sofia
Employment Type: Internship · 12 months
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Support CDMs with change requests and addressing customer queries.
  • •Assist CDMs with daily operations management.
  • •Help prepare operational account reviews.
  • •Manage day-to-day operational tasks and follow up to ensure successful completion.
  • •Participate in process reviews and process documentation under a mentor.

Pay and Benefits

Perks:Health InsuranceLife InsurancePaid LeaveMeal AllowanceWellness Stipend

Key Requirements

  • •Be a current regular university student.
  • •Be fluent in English.
  • •Have strong customer orientation.
  • •Be proactive and collaborative in a team environment.
  • •Be comfortable working in a remote, virtual environment.
Skills:Customer orientationProactiveCollaborationStrong communication
Languages:English

Company Brief

HP
Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.
Industry: Hardware Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Palo Alto, United States
Founded: 1939
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn