Instructors Senior-FY27-Q3

Salesforce
Hyderabad, Bengaluru
Workplace: HybridFull timeFunction: Education & TrainingExperience: 3+ yearsSkills: ["Customer-obsessed","Clear communication","Public speaking","Adaptability","Collaboration"]

Deliver high-quality 1:many training and instructor-led courses for customers adopting Salesforce technologies, with a focus on Tableau and Salesforce data/cloud offerings. Translate complex technical topics into clear learning experiences, lead interactive workshops, and serve as a trusted advisor to Success Plan customers by sharing best practices and adoption recommendations. Collaborate with Content Development, Customer Success, and Product Management to improve learning programs and stay current with Salesforce innovations and modern learning methodologies.

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FursaFursa
Salesforce
Salesforce
1 day ago

Instructors Senior-FY27-Q3

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Job Summary

Deliver high-quality 1:many training and instructor-led courses for customers adopting Salesforce technologies, with a focus on Tableau and Salesforce data/cloud offerings. Translate complex technical topics into clear learning experiences, lead interactive workshops, and serve as a trusted advisor to Success Plan customers by sharing best practices and adoption recommendations. Collaborate with Content Development, Customer Success, and Product Management to improve learning programs and stay current with Salesforce innovations and modern learning methodologies.
Location: Hyderabad, Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Deliver high-quality 1:many customer training experiences, including hands-on workshops and multi-day instructor-led courses, virtually and in person.
  • •Translate complex technical concepts into clear learning moments for audiences with varying experience levels.
  • •Lead engaging, interactive sessions that encourage participation, discussion, and practical application.
  • •Serve as a trusted advisor to Success Plan customers by sharing best practices, technical guidance, and adoption recommendations.
  • •Partner cross-functionally to improve learning experiences and maintain customer satisfaction and teaching productivity metrics.

Key Requirements

  • •3+ years of relevant professional experience in a technical, enablement, education, or customer-facing role.
  • •Ability to work across APAC timezones (India, Singapore, and Australia).
  • •Demonstrated technical aptitude with enterprise systems, platforms, or software products.
  • •Strong public speaking and presentation skills, with experience leading workshops, trainings, or customer sessions.
  • •Experience delivering virtual or in-person learning using collaboration platforms (e.g., Zoom, WebEx).
Experience:3+ yearsEducationEnablementCustomer-facing
Skills:Customer-obsessedClear communicationPublic speakingAdaptabilityCollaboration
Certifications:Salesforce Certified Tableau Data AnalystSalesforce Certified Tableau Server Administrator
Tech Stack:TableauSalesforceTableau NextData CloudZoomWebExJavascriptJavaScript

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor