Assistant Store Manager - Costanera Center (Santiago, Region Metropolitana de Santiago, CL)

Adidas
Santiago
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 4+ yearsSkills: ["Communication","Conflict resolution","Leadership","Coaching","Motivating teams"]

Lead store operations as second-in-command, managing the team and stepping in for the Store Manager when absent. Ensure adidas service standards, coach and motivate staff, and support recruitment, training, and omnichannel customer experience. Drive store KPIs through planning and execution, manage resources and staffing schedules, and control discounts, inventory losses, and operating expenses while maintaining compliance and reducing risk. Foster an inclusive, welcoming environment.

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Adidas
Adidas
6 hours ago

Assistant Store Manager - Costanera Center (Santiago, Region Metropolitana de Santiago, CL)

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead store operations as second-in-command, managing the team and stepping in for the Store Manager when absent. Ensure adidas service standards, coach and motivate staff, and support recruitment, training, and omnichannel customer experience. Drive store KPIs through planning and execution, manage resources and staffing schedules, and control discounts, inventory losses, and operating expenses while maintaining compliance and reducing risk. Foster an inclusive, welcoming environment.
Location: Santiago
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Act as a coach to guide and support the team to meet store objectives and deliver a unique customer experience.
  • •Support store operations as second-in-command by managing the team.
  • •Be the captain in the absence of the Store Manager, ensuring adidas service standards.
  • •Manage game plans to achieve store KPIs (conversion, transaction value, traffic, units per transaction, price, margin, etc.).
  • •Optimize resources, schedules, discounts, inventory loss, operating expenses, and ensure compliance with processes to reduce risk.

Key Requirements

  • •Minimum 4 years of experience in leadership roles in the retail industry.
  • •Previous experience in similar roles managing average budgets of 2 million euros.
  • •Interpersonal and communication skills, including the ability to handle difficult situations.
  • •Experience in sales and customer service.
  • •Ability to motivate and develop teams, including coaching.
Experience:4+ yearsRetail
Skills:CommunicationConflict resolutionLeadershipCoachingMotivating teams

Company Brief

Adidas
Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1949
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Glassdoor: 3.8
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