Product Operations Specialist (Backoffice)

Fever Up
Madrid
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 2+ yearsSkills: ["Communication","Multitasking","Problem-solving","Interpersonal skills","Teamwork"]

Join the Marketplace Operations Team to manage back-office experiences, monitor daily operations, and coordinate cross-team efforts. You will oversee API integrations, maintain operational workflows across ticketing and distribution platforms, and report on performance, supporting rapid launches and continuous improvement in Fever’s live entertainment marketplace.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fever Up
Fever Up
2 years ago

Product Operations Specialist (Backoffice)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 minutes agoStatus: Live

Job Summary

Join the Marketplace Operations Team to manage back-office experiences, monitor daily operations, and coordinate cross-team efforts. You will oversee API integrations, maintain operational workflows across ticketing and distribution platforms, and report on performance, supporting rapid launches and continuous improvement in Fever’s live entertainment marketplace.
Location: Madrid
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Fever´s Back Offices Management: creation, configuration, monitoring, and ongoing maintenance of experiences across internal and external ticketing and distribution platforms.
  • •Operational Monitoring: daily checks of published experiences to ensure correct setup, performance, and smooth operation.
  • •Cross-Team Coordination: daily collaboration with Project Management, Product, Quality Assurance, Marketing, Finance, and other stakeholders to support back-office plan configuration, coordinate experience launches, and continuously improve internal operational processes.
  • •API Integrations Maintenance: oversee the day-to-day performance of external partner API integrations, proactively identify issues, coordinate fixes with technical teams and partners, and ensure seamless operational continuity for live experiences.
  • •Team Alignment & Reporting: participate in weekly meetings with relevant internal teams to align priorities, report operational issues, and support continuity of marketplace operations.

Pay and Benefits

Perks:Health InsuranceGym MembershipHome-office

Key Requirements

  • •Excellent communication and interpersonal skills: able to collaborate effectively with multiple internal and external stakeholders on a daily basis.
  • •Fast learner with strong retention and ability to multitask in a fast-paced environment.
  • •Comfortable working under pressure and handling high-demand peaks.
  • •High level of English and Spanish (required).
  • •2+ years of experience in similar roles.
Experience:2+ yearsLive entertainmentMarketplace
Skills:CommunicationMultitaskingProblem-solvingInterpersonal skillsTeamwork
Languages:EnglishSpanish
Tech Stack:SQLDashboardsMicrosoft Office

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn