Patient Admin Executive

NMC Healthcare
United Arab Emirates
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Interpersonal skills","Confidentiality","Data accuracy","Customer service","Structured problem handling"]

Greet and support patients at the hospital, manage telephone and email inquiries, and coordinate appointment scheduling including confirmations and no-shows. Handle patient registration and maintain accurate records, including insurance information, claim forms, and eligibility-based co-pay collection. Process cash, cheques, and card payments, generate and issue patient invoices and statements, and ensure billing complies with insurance and legal requirements while following infection control and patient-safety policies.

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FursaFursa
NMC Healthcare
NMC Healthcare
3 days ago

Patient Admin Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 52 minutes agoStatus: Live

Job Summary

Greet and support patients at the hospital, manage telephone and email inquiries, and coordinate appointment scheduling including confirmations and no-shows. Handle patient registration and maintain accurate records, including insurance information, claim forms, and eligibility-based co-pay collection. Process cash, cheques, and card payments, generate and issue patient invoices and statements, and ensure billing complies with insurance and legal requirements while following infection control and patient-safety policies.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Greet patients, direct them to the right departments, and provide routine hospital information.
  • •Handle patient telephone inquiries and ensure timely call-backs via the appropriate doctor/nurse.
  • •Manage appointment scheduling, including confirmations, rescheduling, and processing no-shows.
  • •Register new patients and keep patient records up to date while maintaining confidentiality and data accuracy.
  • •Process insurance-related information and payments, including cash/card/cheques, and generate patient invoices and statements for outstanding balances.

Key Requirements

  • •College Diploma in any discipline or related fields.
  • •Maintain patient and staff confidentiality and handle complaints in a structured, timely, professional manner.
  • •Accurately manage billing and patient account charges, invoices, and statements in line with legal and insurance requirements.
  • •Follow hospital policies and procedures, including infection control, patient safety, and JCI standards.
  • •Maintain working knowledge of the Hospital Information System and clinic schedules for appointment and booking support.
Education:Certification / Diploma
Skills:Interpersonal skillsConfidentialityData accuracyCustomer serviceStructured problem handling
Tech Stack:Hospital Information System

Company Brief

NMC Healthcare
Operates a large network of hospitals, medical centers, and specialty clinics across the UAE and the wider Middle East. Provides general and specialized healthcare services, diagnostics, and outpatient care for individuals and families.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1975
WebsiteLinkedIn