Emerson

2 days ago

Digital Business Analyst (eCommerce & CRM)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Support the delivery of seamless, scalable digital customer experiences by gathering and analyzing business requirements for eCommerce and CRM platforms. Ensure stability and continuous improvement across multiple markets through functional testing, UAT, and release validation. Document customer journeys, functional requirements, and user stories, and partner with the Product Owner, Technical Architect, and cross-functional teams (Digital Customer Experience, IT, CRM, ERP, Analytics) to recommend enhancements and optimize digital experiences.

Location: Romania

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Gather, analyze, and translate business requirements into clear, actionable solutions.
•Identify recurring issues, experience gaps, and optimization opportunities for eCommerce/CRM experiences.
•Coordinate and execute functional testing, user acceptance testing (UAT), and release validation.
•Develop recommendations for product enhancements, technical improvements, and process optimizations aligned with business goals.
•Document business processes, customer journeys, functional requirements, user stories, and acceptance criteria, partnering with cross-functional teams to deliver successfully.

Key Requirements

•Experience in business analysis (typically 3 to 7 years), including requirements gathering, process mapping, and stakeholder collaboration.
•Experience working with CRM or eCommerce platforms (e.g., Salesforce or similar systems).
•Understanding of digital customer journeys across eCommerce and CRM environments.
•Experience with testing processes, including user acceptance testing (UAT) and release validation.
•Ability to translate business needs, customer feedback, and data into actionable improvements.

Experience:3-7 years

Skills:Analytical mindsetCollaborationStructured thinkingOwnershipOrganizational skills

Tech Stack:SalesforceECommerceCRMUATAgileSAFeSDLCUser acceptance testingPower BITableauMiddlewareSystem integrations

Company Brief

Emerson

Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.

Industry: Industrial Automation

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: St. Louis, United States

Founded: 1890

Website LinkedIn

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Emerson

2 days ago

Digital Business Analyst (eCommerce & CRM)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Romania

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Gather, analyze, and translate business requirements into clear, actionable solutions.
•Identify recurring issues, experience gaps, and optimization opportunities for eCommerce/CRM experiences.
•Coordinate and execute functional testing, user acceptance testing (UAT), and release validation.
•Develop recommendations for product enhancements, technical improvements, and process optimizations aligned with business goals.
•Document business processes, customer journeys, functional requirements, user stories, and acceptance criteria, partnering with cross-functional teams to deliver successfully.

Key Requirements

•Experience in business analysis (typically 3 to 7 years), including requirements gathering, process mapping, and stakeholder collaboration.
•Experience working with CRM or eCommerce platforms (e.g., Salesforce or similar systems).
•Understanding of digital customer journeys across eCommerce and CRM environments.
•Experience with testing processes, including user acceptance testing (UAT) and release validation.
•Ability to translate business needs, customer feedback, and data into actionable improvements.

Experience:3-7 years

Skills:Analytical mindsetCollaborationStructured thinkingOwnershipOrganizational skills

Tech Stack:SalesforceECommerceCRMUATAgileSAFeSDLCUser acceptance testingPower BITableauMiddlewareSystem integrations

Company Brief

Emerson

Industry: Industrial Automation

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: St. Louis, United States

Founded: 1890

Website LinkedIn