TS Implementation Engineer (L2)

Dimension Data
Anywhere
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskEducation: bachelorsSkills: []

Ensure client solution requirements are delivered according to Service Level Agreements as a Technical Services Implementation Engineer (L2). You’ll troubleshoot issues, perform installations, and engage with clients to support successful implementations. The role is suited for candidates with a degree in Computer Science or Information Technology and moderate experience in technical implementation engineering, with a focus on meeting service expectations.

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FursaFursa
Dimension Data
Dimension Data
2 months ago

TS Implementation Engineer (L2)

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Last checked: 5 days agoStatus: Live

Job Summary

Ensure client solution requirements are delivered according to Service Level Agreements as a Technical Services Implementation Engineer (L2). You’ll troubleshoot issues, perform installations, and engage with clients to support successful implementations. The role is suited for candidates with a degree in Computer Science or Information Technology and moderate experience in technical implementation engineering, with a focus on meeting service expectations.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Ensure client solution requirements are met according to Service Level Agreements.
  • •Troubleshoot issues related to client implementations.
  • •Carry out installations as part of client solution delivery.
  • •Engage with clients throughout the implementation process.
  • •Support delivery outcomes aligned to service expectations.

Key Requirements

  • •Degree in Computer Science or Information Technology.
  • •Moderate experience in technical implementation engineering.
  • •Ability to troubleshoot during client solution delivery.
  • •Experience supporting installations for client solutions.
  • •Comfort engaging with clients to ensure implementation success.
Education:Bachelor's in Computer Science or Information Technology

Company Brief

Dimension Data
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn