Sr. Associate Manager, Franchise Engagement

Yum! Brands
Irvine
Workplace: HybridFull timeUSD 133,700 - 157,300 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 6+ yearsEducation: bachelorsSkills: ["Communication","Coordination","Organizational skills","Stakeholder management","Executive presentation development"]

Lead franchise technology engagement operations across Taco Bell Digital & Technology, acting as a key connector between technology, franchise organizations, Operations, PMO, and business partners. Operationalize franchise engagement processes by managing communication cadences, governance forums, and stakeholder alignment for major initiatives supporting 8,000+ restaurants. Translate complex portfolio updates into clear, franchise-facing content while partnering cross-functionally to drive transparency, readiness, and continuous improvement.

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Yum! Brands
Yum! Brands
2 months ago

Sr. Associate Manager, Franchise Engagement

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Last checked: 10 hours agoStatus: Live

Job Summary

Lead franchise technology engagement operations across Taco Bell Digital & Technology, acting as a key connector between technology, franchise organizations, Operations, PMO, and business partners. Operationalize franchise engagement processes by managing communication cadences, governance forums, and stakeholder alignment for major initiatives supporting 8,000+ restaurants. Translate complex portfolio updates into clear, franchise-facing content while partnering cross-functionally to drive transparency, readiness, and continuous improvement.
Location: Irvine
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead franchise technology engagement activities across Taco Bell Digital & Technology, including governance forums, communication cadences, stakeholder alignment, and operationalizing engagement processes.
  • •Partner with PMO, Operations, Product, Engineering, and D&T leadership to translate portfolio updates, roadmap priorities, and initiative status into franchise-facing communications and engagement materials.
  • •Manage strategic communication and presentation development for FRANMAC meetings and Technology Governance forums, supporting cross-functional leadership discussions.
  • •Coordinate franchise engagement readiness activities for major technology initiatives to ensure communications, stakeholder alignment, and supporting materials are delivered effectively.
  • •Support continuous improvement of franchise engagement workflows and governance processes to increase transparency, consistency, and alignment across the D&T portfolio.

Pay and Benefits

Salary: USD 133,700 - 157,300 annually
Perks:ChildcareHealth InsuranceDental401kPaid LeaveLearning BudgetParental LeaveGym Membership

Key Requirements

  • •6+ years of experience in business operations, program coordination, franchise engagement, communications, or related business and technology roles.
  • •Experience supporting cross-functional governance processes and stakeholder communications across multiple teams and functions.
  • •Strong experience developing executive presentations, strategic communications, reporting, and leadership materials for senior stakeholders.
  • •Highly organized ability to manage multiple priorities, timelines, communication cadences, and stakeholder requests in fast-paced environments.
  • •Bachelor’s degree in Business, Communications, Technology, or related field, or equivalent years of experience.
Experience:6+ yearsBusiness operationsProgram coordinationFranchise engagementCross-functional governanceRestaurant operationsRetail technology
Education:Bachelor's in Business, Communications, Technology, or related field
Skills:CommunicationCoordinationOrganizational skillsStakeholder managementExecutive presentation development

Company Brief

Yum! Brands
Yum! Brands is a global quick-service restaurant company that develops, franchises and operates KFC, Pizza Hut, Taco Bell and Habit Burger & Grill, serving tens of thousands of restaurants across more than 150 countries with digital and franchise-led growth strategies.
Industry: Restaurants & Food Service
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Louisville, United States
Founded: 1997
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