English Customer Service Representative

Sutherland
Cairo
Workplace: OnsiteFull timeEGP 22,000 - 22,000 monthlyFunction: Customer Support (Service Desk)Skills: ["Communication"]

Deliver customer service in English as part of a full-time role in Cairo. You must be a C1 English speaker and a graduate, and you will be trained with paid onboarding before taking on responsibilities tied to performance KPIs. The role includes medical insurance and transportation support, with a brick-and-mortar work setup at Sutherland’s Cairo site.

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FursaFursa
Sutherland
Sutherland
4 days ago

English Customer Service Representative

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Deliver customer service in English as part of a full-time role in Cairo. You must be a C1 English speaker and a graduate, and you will be trained with paid onboarding before taking on responsibilities tied to performance KPIs. The role includes medical insurance and transportation support, with a brick-and-mortar work setup at Sutherland’s Cairo site.
Location: Cairo
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide customer service using English
  • •Complete paid training and onboarding before handling duties
  • •Meet performance KPIs as part of the role

Pay and Benefits

Salary: EGP 22,000 monthly
Perks:Health InsuranceCommuter BenefitsPaid Training

Key Requirements

  • •C1 English speaker
  • •Graduates only
  • •Egyptians only
Skills:Communication
Languages:English

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
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