Receptionist (London, GB, W1S 3LJ)

HSBC
London
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Client service","Attention to detail","Organization","Prioritization","Proactiveness","Flexibility","Communication"]

Serve as the front-of-house face of HSBC’s Private Bank offices in Mayfair, delivering a first-class reception experience for clients and colleagues. Manage client welcome, meeting room coordination, refreshments/lunch details, and last-minute changes. Provide switchboard coverage, answer and transfer calls efficiently, and support ad-hoc requests while coordinating with IT/AV and other teams to resolve needs promptly.

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FursaFursa
HSBC
HSBC
23 hours ago

Receptionist (London, GB, W1S 3LJ)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Serve as the front-of-house face of HSBC’s Private Bank offices in Mayfair, delivering a first-class reception experience for clients and colleagues. Manage client welcome, meeting room coordination, refreshments/lunch details, and last-minute changes. Provide switchboard coverage, answer and transfer calls efficiently, and support ad-hoc requests while coordinating with IT/AV and other teams to resolve needs promptly.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Provide a first-class reception service to clients and stakeholders at the PBUK Mayfair offices.
  • •Meet and greet clients, notify hosts of arrivals, and escort visitors to appropriate meeting rooms within the client suite.
  • •Manage high-volume meeting room bookings via the reception inbox, ensuring details are accurate and coordinating with catering for refreshments/lunch and last-minute changes.
  • •Maintain presentation standards across client areas and meeting rooms, escalating issues to cleaning and ensuring branded stationery is well stocked.
  • •Provide switchboard coverage (ground floor), answering, screening, and transferring calls efficiently; support ad-hoc requests and liaise with IT/AV teams.

Key Requirements

  • •Experienced front-office Receptionist with a friendly, professional manner and strong attention to detail.
  • •Experience communicating with senior stakeholders, bank executives, and UHNW/HNW clientele at a high level.
  • •Highly organised with the ability to manage competing priorities and a busy inbox in a fast-paced environment.
  • •Proactive and flexible, willing to support wider office needs.
  • •Experience using office systems and technology (e.g., room booking tools, printing, Wi‑Fi access processes) and coordinating with IT/AV.
Skills:Client serviceAttention to detailOrganizationPrioritizationProactivenessFlexibilityCommunication
Tech Stack:SwitchboardRoom booking toolsPrintingWi-Fi

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn