Retail Personal Banker I - Aurora, IL

Fifth Third Bancorp
Illinois
Workplace: OnsiteFull timeUSD 43,680 - 69,900 annuallyFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer service","Risk awareness","Communication","Ethical conduct"]

After a 4–8 week onboarding and education program, you’ll become a Retail Personal Banker focused on consultative selling and identifying customers’ financial needs. Build customer profiles using the Financial Needs Assessment, cross-sell retail consumer and small business products, and use CAMP/marketing tools to set appointments. Meet production and customer-experience goals, refer to business partners, support CSRs on sales/referrals, and complete consumer loan and bankcard processes.

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Fifth Third Bancorp
Fifth Third Bancorp
1 week ago

Retail Personal Banker I - Aurora, IL

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Last checked: 4 hours agoStatus: Live

Job Summary

After a 4–8 week onboarding and education program, you’ll become a Retail Personal Banker focused on consultative selling and identifying customers’ financial needs. Build customer profiles using the Financial Needs Assessment, cross-sell retail consumer and small business products, and use CAMP/marketing tools to set appointments. Meet production and customer-experience goals, refer to business partners, support CSRs on sales/referrals, and complete consumer loan and bankcard processes.
Location: Illinois
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend solutions.
  • •Use CAMP and other approved marketing tools to reach out to customers and set appointments for periodic financial reviews.
  • •Cross-sell to existing customers and support outside sales activities such as presentations, business calls, and community financial literacy events.
  • •Process teller transactions and support the opening/closing process, including originating consumer loans from application through closing.
Travel: Medium travel

Pay and Benefits

Salary: USD 43,680 - 69,900 annually

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Demonstrated ability to develop comfort level with sales activities to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • •Must demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •S.A.F.E. Act registration through NMLS at the time of employment.
Experience:Financial industry
Skills:Consultative sellingCustomer serviceRisk awarenessCommunicationEthical conduct
Certifications:S.A.F.E. Act registration
Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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