Manager - HR Process Excellence

Reckitt
Hyderabad
Workplace: OnsiteFull timeFunction: People, HR & TalentEducation: bachelorsSkills: ["Communication","Stakeholder engagement","Negotiation","Problem-solving","Storytelling"]

Drive process excellence across Reckitt’s Global People Services by translating HR operational pain points into streamlined, automated workflows. You’ll map current-state processes, define governance and demand intake for continuous improvement, and lead agile, iterative initiatives to re-engineer broken service delivery. Partner with HR stakeholders, OPEX, and technical teams, track ROI and process metrics, and conduct RCA/post-mortems to implement error-proofing solutions in an HR shared services environment.

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Reckitt
Reckitt
14 hours ago

Manager - HR Process Excellence

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Drive process excellence across Reckitt’s Global People Services by translating HR operational pain points into streamlined, automated workflows. You’ll map current-state processes, define governance and demand intake for continuous improvement, and lead agile, iterative initiatives to re-engineer broken service delivery. Partner with HR stakeholders, OPEX, and technical teams, track ROI and process metrics, and conduct RCA/post-mortems to implement error-proofing solutions in an HR shared services environment.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Manager level

Key Responsibilities

  • •Map current-state HR shared services processes, diagnose inefficiencies, and identify gaps and automation opportunities.
  • •Architect future-state workflows and standardized automation pipelines; translate operational needs into business-oriented user stories for development.
  • •Establish governance and demand planning intake frameworks for an internal automation and continuous improvement pipeline.
  • •Act as an agile project manager for quick, iterative automation and workflow re-engineering initiatives.
  • •Lead crisis triage and post-mortem investigations using RCA and structured ideation to deploy error-proofing (Poka-Yoke) solutions; report ROI and process metrics to leadership.

Pay and Benefits

Perks:Parental LeaveLife InsuranceEquity

Key Requirements

  • •Bachelor’s degree in Business Administration, HR, Engineering, Information Systems, or a related field.
  • •Demonstrated background as an agile project manager or process optimization specialist driving rapid, iterative improvements.
  • •Practical expertise in process mapping, gap analysis, and conducting Root Cause Analysis (RCA).
  • •Technical fluency with low-code/no-code ecosystems (e.g., Excel, VBA, Macros, Power Automate, Power Apps, Power BI) to author user stories for developers.
  • •Knowledge of Lean or Six Sigma methodologies.
Experience:HR shared servicesGlobal Business ServicesProcess improvement
Education:Bachelor's in Business Administration, HR, Engineering, Information Systems (or related field)
Skills:CommunicationStakeholder engagementNegotiationProblem-solvingStorytelling
Certifications:Agile certificationScrum certificationLean Six Sigma Green BeltLean Six Sigma Black BeltLean Six Sigma Green or Black Belt
Tech Stack:ExcelVBAMacrosPower AutomatePower AppsPower BI

Company Brief

Reckitt
Global consumer goods company producing health, hygiene, and home products across well-known brands. Operates in multiple markets offering over-the-counter health, personal care, and household cleaning products to consumers worldwide.
Industry: FMCG
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Slough, United Kingdom
Founded: 1999
WebsiteLinkedIn