Mastercard

1 week ago

Manager, New Hire Services & Onboarding Process Design & Optimization Lead (GBSC People & Capability)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Design, optimize, and continuously improve global new hire and onboarding processes to ensure accuracy, compliance, efficiency, and strong employee experiences. Lead process architecture, documentation, and enablement from pre-hire data intake through day-one readiness, onboarding transactions, and integrations with payroll and benefits. Partner with Talent Acquisition, HR Operations, Technology, Risk, and Product & Engineering, using Workday HCM/Recruiting workflows and metrics to drive scalable standards, controls, and outcomes.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Manager level

Key Responsibilities

•Partner with HR Operations and Talent leadership to support global new hire services and onboarding process design/optimization initiatives.
•Develop standardized onboarding process documentation to ensure accuracy, auditability, and employee clarity.
•Define global vs localized onboarding data standards and service models.
•Serve as a process design lead and trusted advisor for onboarding system enhancements, intake model changes, and operating model evolution.
•Partner with Product & Engineering to optimize Workday-based workflows, validations, and integrations; support testing and deployment of onboarding process changes.

Pay and Benefits

Salary: USD 112,000 - 179,000 annually

Perks:Health Insurance401kPaid Leave

Key Requirements

•7+ years of experience in onboarding operations, HR operations, HR process design, or shared services environments.
•Experience designing end-to-end onboarding and new hire processes in global organizations.
•Strong working knowledge of Workday Core HCM and Workday Recruiting.
•Understanding of audit controls, data governance, and compliance requirements for hiring and onboarding.
•Strong analytical, communication, and influencing skills.

Experience:7+ years

Skills:AnalyticalCommunicationInfluencingProcess designContinuous improvement

Tech Stack:Workday Core HCMWorkday Recruiting

Company Brief

Mastercard

Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Mastercard

1 week ago

Manager, New Hire Services & Onboarding Process Design & Optimization Lead (GBSC People & Capability)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Manager level

Key Responsibilities

•Partner with HR Operations and Talent leadership to support global new hire services and onboarding process design/optimization initiatives.
•Develop standardized onboarding process documentation to ensure accuracy, auditability, and employee clarity.
•Define global vs localized onboarding data standards and service models.
•Serve as a process design lead and trusted advisor for onboarding system enhancements, intake model changes, and operating model evolution.
•Partner with Product & Engineering to optimize Workday-based workflows, validations, and integrations; support testing and deployment of onboarding process changes.

Pay and Benefits

Salary: USD 112,000 - 179,000 annually

Perks:Health Insurance401kPaid Leave

Key Requirements

•7+ years of experience in onboarding operations, HR operations, HR process design, or shared services environments.
•Experience designing end-to-end onboarding and new hire processes in global organizations.
•Strong working knowledge of Workday Core HCM and Workday Recruiting.
•Understanding of audit controls, data governance, and compliance requirements for hiring and onboarding.
•Strong analytical, communication, and influencing skills.

Experience:7+ years

Skills:AnalyticalCommunicationInfluencingProcess designContinuous improvement

Tech Stack:Workday Core HCMWorkday Recruiting

Company Brief

Mastercard

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor