3 months ago

Training Manager (Tokyo, , JP)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Lead in-store retail training for Burberry Japan, delivering selling skills, clienteling, and service-excellence programs. Conduct frequent store visits to coach teams, localize global training content for the Japan market, and partner with store leadership to elevate the overall customer experience across Tokyo retail locations.

Location: Tokyo

Workplace: Onsite

Employment Type: Full time

Job Function: Education & Training

Seniority: Manager level

Key Responsibilities

•Deliver in-store training personally, including selling skills, brand rituals, clienteling, and service excellence programs.
•Conduct frequent store visits to observe customer experience, coach teams, assess service execution, and identify training gaps.
•Partner with Store Managers and Retail Managers to coach on service excellence and elevate the overall store experience.
•Ensure consistent message delivery, training quality, and effective time prioritization across Japan retail stores.
•Localize and adapt global training content for the Japan retail environment.

Key Requirements

•Bachelor's degree or equivalent
•Experience in retail training, ideally in luxury fashion retail
•Native-level Japanese and business-level English (both written and spoken)
•Strong communication and coaching skills
•Training design and facilitation capability

Experience:RetailLuxury fashion

Education:Bachelor's

Skills:CommunicationCoachingStakeholder managementTraining designFacilitation

Languages:JapaneseEnglish

Company Brief

Burberry

British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1856

Website LinkedIn

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Burberry

3 months ago

Training Manager (Tokyo, , JP)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Tokyo

Workplace: Onsite

Employment Type: Full time

Job Function: Education & Training

Seniority: Manager level

Key Responsibilities

•Deliver in-store training personally, including selling skills, brand rituals, clienteling, and service excellence programs.
•Conduct frequent store visits to observe customer experience, coach teams, assess service execution, and identify training gaps.
•Partner with Store Managers and Retail Managers to coach on service excellence and elevate the overall store experience.
•Ensure consistent message delivery, training quality, and effective time prioritization across Japan retail stores.
•Localize and adapt global training content for the Japan retail environment.

Key Requirements

•Bachelor's degree or equivalent
•Experience in retail training, ideally in luxury fashion retail
•Native-level Japanese and business-level English (both written and spoken)
•Strong communication and coaching skills
•Training design and facilitation capability

Experience:RetailLuxury fashion

Education:Bachelor's

Skills:CommunicationCoachingStakeholder managementTraining designFacilitation

Languages:JapaneseEnglish

Company Brief

Burberry

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1856

Website LinkedIn