Personal Banker Associate I

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Consultative selling","Customer focus","Communication","Risk awareness","Professional judgment"]

Become a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations across operations and Sales & Service, followed by certification. Use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail consumer and small business solutions, and cross-sell to deepen relationships. Support revenue growth through proactive outreach, appointment setting, outside sales activities, and coordination with business partners.

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Fifth Third Bancorp
Fifth Third Bancorp
1 hour ago

Personal Banker Associate I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Become a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations across operations and Sales & Service, followed by certification. Use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail consumer and small business solutions, and cross-sell to deepen relationships. Support revenue growth through proactive outreach, appointment setting, outside sales activities, and coordination with business partners.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend appropriate solutions.
  • •Utilize CAMP and approved marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • •Cross-sell to existing customers and perform directed outside sales activities and community financial literacy events.
  • •Process teller transactions and support account opening/servicing, including participating in the consumer loan and bankcard process and opening/closing the financial center or bank mart as directed.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Ability to develop comfort with sales activities to acquire new consumer household and small business customers and cross-sell to existing customers.
  • •Demonstrated ability to use advanced math functions to analyze credit and financial information.
  • •Requirement to obtain S.A.F.E. Act registration at time of employment through NMLS.
Experience:Financial services
Education:Bachelor's
Skills:Consultative sellingCustomer focusCommunicationRisk awarenessProfessional judgment
Tech Stack:CAMPNMLSMU4RS.A.F.E. Act

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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