Communications Manager - Premium Products & Experiences

Discover Financial
United States
Workplace: OnsiteFull timeUSD 134,400 - 153,300 annuallyFunction: Communications, PR & CommunityExperience: 5+ yearsEducation: bachelorsSkills: ["Judgment","Autonomy","Business acumen","Collaboration","Writing and storytelling"]

Lead internal and external communications for an executive leader within an emerging growth portfolio, supporting the Premium Products & Experiences narrative. Partner with HR, chief of staff, Public Relations, and stakeholders to develop integrated strategies, craft leader messaging, and run large-scale events and campaigns. Use channel metrics and associate feedback to refine storytelling, manage issues and change communications, and support leadership visibility while driving engagement and business value.

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Discover Financial
Discover Financial
1 month ago

Communications Manager - Premium Products & Experiences

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead internal and external communications for an executive leader within an emerging growth portfolio, supporting the Premium Products & Experiences narrative. Partner with HR, chief of staff, Public Relations, and stakeholders to develop integrated strategies, craft leader messaging, and run large-scale events and campaigns. Use channel metrics and associate feedback to refine storytelling, manage issues and change communications, and support leadership visibility while driving engagement and business value.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Develop and implement a communications strategy to build and activate the Loyalty, Marketing & Spend brand internally and externally.
  • •Drive internal storytelling through digital/video content, executive gatherings, and large-scale associate events.
  • •Serve as a strategic partner to other executive communicators and chiefs of staff to plan and deliver engaging internal communications.
  • •Provide counsel on communicating business strategy, elevating leadership profiles, managing issues, and implementing corporate initiatives.
  • •Evaluate communications performance using real-time metrics and KPIs, recommending refinements and feedback mechanisms as needed.

Pay and Benefits

Salary: USD 134,400 - 153,300 annually

Key Requirements

  • •Bachelor's Degree or military experience.
  • •At least 5 years developing and implementing integrated communication strategies to drive organizational change and create feedback loops.
  • •At least 5 years partnering with c-suite executives on communications that support organizational objectives.
  • •At least 5 years managing multiple projects.
  • •Masters Degree in English, journalism, communications, marketing, writing, or public relations (preferred).
Experience:5+ yearsFinancial servicesHighly regulated industry
Education:Bachelor's in English, journalism, communications, marketing, writing, or public relations
Skills:JudgmentAutonomyBusiness acumenCollaborationWriting and storytelling

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn