Ductless Technical Product Support

Trane Technologies
Arizona
Workplace: OnsiteFull timeUSD 72,611.66 - 116,700 annuallyFunction: Communications, PR & CommunitySkills: ["Public speaking","Presenting","Customer relationship building","Troubleshooting","Stakeholder communication"]

Support VRF/d ductless product success by working with contractor customers and internal fulfillment teams to ensure proper installation, startup, and commissioning. Monitor post-sales activities, investigate customer concerns, and recommend corrective actions while maintaining customer satisfaction. Provide high-level technical product sales training and conduct field training for installation and troubleshooting. Administer warranty and post-sales activity, communicate with stakeholders, and support equipment selections and submittals.

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FursaFursa
Trane Technologies
Trane Technologies
2 months ago

Ductless Technical Product Support

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Support VRF/d ductless product success by working with contractor customers and internal fulfillment teams to ensure proper installation, startup, and commissioning. Monitor post-sales activities, investigate customer concerns, and recommend corrective actions while maintaining customer satisfaction. Provide high-level technical product sales training and conduct field training for installation and troubleshooting. Administer warranty and post-sales activity, communicate with stakeholders, and support equipment selections and submittals.
Location: Arizona
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Participate in VRF/ductless post-sales product success, including startup and beyond.
  • •Monitor and measure post-sales process to meet customer needs across activities such as startup and commissioning.
  • •Investigate customer concerns, advise corrective actions, and communicate with customers and coworkers to maintain satisfaction.
  • •Troubleshoot VRF/ductless products and assist customers with startup and commissioning.
  • •Provide commercial and high-level technical product sales training, including field training for installation and troubleshooting, and administer warranty/post-sales activity.
Travel: Medium travel

Pay and Benefits

Salary: USD 72,611.66 - 116,700 annually
Perks:Health Insurance401kPaid LeaveLearning Budget

Key Requirements

  • •Minimum 2-5 years of VRF experience.
  • •Working knowledge of construction systems (mechanical, electrical, plumbing).
  • •Must be able to travel throughout the assigned territory.
  • •Great public speaking and presenting experience.
  • •Must possess a valid driver’s license for at least 12 months with no major/frequent violations.
Skills:Public speakingPresentingCustomer relationship buildingTroubleshootingStakeholder communication
Licenses:Valid driver's license

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn