Chief of Staff

BJAK
Malaysia
Workplace: HybridFull timeFunction: Business OperationsSkills: ["Communication","Judgement","Prioritization","Follow-through","Problem-solving"]

Drive strategic execution for BJAK’s AI Neobank expansion across products, markets, and teams. Build and run operating cadence using OKRs, leadership updates, decision tracking, and accountability. Coordinate cross-functional workstreams spanning product, engineering, licensing, market expansion, partnerships, finance, and operations, while preparing decision memos and performance reviews. Proactively identify gaps, risks, and dependencies, and support leadership in making sharper trade-offs.

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FursaFursa
BJAK
BJAK
1 month ago

Chief of Staff

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Last checked: 18 hours agoStatus: Live

Job Summary

Drive strategic execution for BJAK’s AI Neobank expansion across products, markets, and teams. Build and run operating cadence using OKRs, leadership updates, decision tracking, and accountability. Coordinate cross-functional workstreams spanning product, engineering, licensing, market expansion, partnerships, finance, and operations, while preparing decision memos and performance reviews. Proactively identify gaps, risks, and dependencies, and support leadership in making sharper trade-offs.
Location: Malaysia
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Drive strategic execution across AI Neobank priorities.
  • •Build and manage operating rhythm, OKRs, leadership updates, decision tracking, and accountability.
  • •Coordinate major workstreams across product, engineering, licensing, market expansion, partnerships, finance, and operations.
  • •Prepare decision memos and board/leadership materials, execution plans, and performance reviews.
  • •Identify gaps, risks, and dependencies early, and own special projects requiring senior judgement and cross-functional authority.

Key Requirements

  • •Strong experience driving strategic execution across teams in a senior operator role.
  • •Excellent judgement, communication, prioritization, and follow-through in ambiguous environments.
  • •Ability to translate high-level strategy into detailed execution without losing quality.
  • •Strong writing, business analysis, and problem-solving skills.
  • •Experience in startups, consulting, strategy, operations, fintech, financial services, or regional expansion.
Experience:FintechFinancial servicesStartupsConsultingRegional expansion
Skills:CommunicationJudgementPrioritizationFollow-throughProblem-solving
Languages:English

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
WebsiteLinkedInGlassdoor