Motorola Solutions

1 day ago

Service Delivery Manager - Greater Los Angeles

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Lead day-to-day service delivery under maintenance agreements, coordinating maintenance activities with local service partners to meet contractual response and restoration times. Based near Greater Los Angeles, manage installation, troubleshooting, and repair of Motorola two-way radio and subscriber equipment, including remote diagnostics and escalation handling. Own documentation, reporting, and continuous improvement of system performance metrics while partnering with customers and internal teams to define future communication requirements and support new sales opportunities.

Location: California, Nevada, Arizona

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Lead and manage day-to-day activities to meet contractual commitments in maintenance agreements.
•Coordinate maintenance activities with local service providers and seek opportunities to expand service offerings.
•Ensure compliance with response and restoration times, manage emergency service efforts, and handle escalations.
•Perform installation/removal and simple troubleshooting/repair of mobile communication equipment at customer sites or in vehicles.
•Document work details, maintain assets and test equipment records, process expense reports, and deliver monthly system metrics reports.

Travel: High travel

Pay and Benefits

Salary: USD 85,000 - 95,000 annually

Perks:Health InsuranceDentalVision401kPaid HolidaysPaid LeaveEquityParental Leave

Key Requirements

•3+ years of technical experience in areas such as LMR, RF systems, radio communications, wired/wireless communication systems, networking equipment, IT/IT systems, telecommunications, public safety, engineering, or military experience.
•Hands-on experience configuring, testing, and optimizing Motorola two-way radio and subscriber equipment.
•Availability 24/7/365, with willingness to work weekends, holidays, and varying schedules.
•Must maintain a valid driver’s license and be able to pass a background check/obtain customer-required background clearance.
•Achieve required technical certifications within six months of hire (e.g., Certified Electronics Associate, R56, CompTIA Network+, Security+, CCNA, PMP).

Experience:3+ yearsPublic safetyTelecommunicationsTwo-way radioLMRRF systems

Education:Bachelor's

Skills:CommunicationCustomer relationship managementSelf-motivationQuick learningTeam collaboration

Licenses:Driver's License

Certifications:Certified Electronics AssociateR56CompTIA Network+CompTIA Security+CCNAPMP

Tech Stack:LMRP25 7.XRF systemsRadio communicationsNetworkingCPSRadio ManagerProvisioning ManagerSubscribersTwo-way radioR56

Eligibility

Nationality:US National

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Motorola Solutions

Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn

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Motorola Solutions

1 day ago

Service Delivery Manager - Greater Los Angeles

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: California, Nevada, Arizona

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Lead and manage day-to-day activities to meet contractual commitments in maintenance agreements.
•Coordinate maintenance activities with local service providers and seek opportunities to expand service offerings.
•Ensure compliance with response and restoration times, manage emergency service efforts, and handle escalations.
•Perform installation/removal and simple troubleshooting/repair of mobile communication equipment at customer sites or in vehicles.
•Document work details, maintain assets and test equipment records, process expense reports, and deliver monthly system metrics reports.

Travel: High travel

Pay and Benefits

Salary: USD 85,000 - 95,000 annually

Perks:Health InsuranceDentalVision401kPaid HolidaysPaid LeaveEquityParental Leave

Key Requirements

•3+ years of technical experience in areas such as LMR, RF systems, radio communications, wired/wireless communication systems, networking equipment, IT/IT systems, telecommunications, public safety, engineering, or military experience.
•Hands-on experience configuring, testing, and optimizing Motorola two-way radio and subscriber equipment.
•Availability 24/7/365, with willingness to work weekends, holidays, and varying schedules.
•Must maintain a valid driver’s license and be able to pass a background check/obtain customer-required background clearance.
•Achieve required technical certifications within six months of hire (e.g., Certified Electronics Associate, R56, CompTIA Network+, Security+, CCNA, PMP).

Experience:3+ yearsPublic safetyTelecommunicationsTwo-way radioLMRRF systems

Education:Bachelor's

Skills:CommunicationCustomer relationship managementSelf-motivationQuick learningTeam collaboration

Licenses:Driver's License

Certifications:Certified Electronics AssociateR56CompTIA Network+CompTIA Security+CCNAPMP

Tech Stack:LMRP25 7.XRF systemsRadio communicationsNetworkingCPSRadio ManagerProvisioning ManagerSubscribersTwo-way radioR56

Eligibility

Nationality:US National

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Motorola Solutions

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn