Customer Service Representative

Manage customer accounts and support end-to-end order processing, order follow-up, pricing integrity, and on-time deliveries. Process client invoices and coordinate with customers, carriers, and customs, including compiling customs documentation. Handle driver and shipment calls, perform accurate data entry for each shipment, and submit documents and freight payments for carrier release. Support day-to-day account operations, prioritize workloads, and assist with proactive, commercial activities.