Dimension Data

1 week ago

SAP S/4HANA Transformation – CS / SD Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Lead SAP S/4HANA Customer Service (CS) and Sales & Distribution (SD) workstreams across end-to-end Order-to-Cash and Service-to-Cash transformation programs. Own solution design, Fit-to-Standard workshops, process harmonization, and CS transition strategies, including RICEFW impact assessment and master data conversion. Coordinate integrations with MM, WM/EWM, TM, PM, FI/CO, and GTS; drive testing, cutover planning, and go-live/hypercare using SAP Activate, while mentoring CS/SD consultants and ensuring governance.

Location: Anywhere

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Manager level

Key Responsibilities

•Lead CS and SD workstreams in SAP S/4HANA transformation programs, owning end-to-end Order-to-Cash and Service-to-Cash processes.
•Drive solution design and hands-on configuration for SAP SD (sales orders, pricing, delivery, billing, credit management) and SAP CS (service orders, notifications, contracts, warranties).
•Ensure adoption of S/4HANA SD/CS simplifications, Fiori apps, and embedded analytics; guide CS transition strategies.
•Lead Fit-to-Standard workshops, process harmonization, custom code (RICEFW) impact assessment, and Business Partner/customer master data conversion.
•Coordinate cross-module integration, manage testing/cutover/go-live (including hypercare), and mentor consultants with SAP Activate governance.

Key Requirements

•10–12+ years of SAP experience with hands-on expertise in SAP SD (Order-to-Cash) and SAP CS (Service Management).
•At least 2–3 full-cycle SAP S/4HANA transformation projects in a Lead role.
•Experience with S/4HANA SD simplifications and FSCM Credit Management, plus CS integration with SD, MM, and FI.
•Proven delivery leadership for CS/SD in large SAP programs, including stakeholder management and global onshore–offshore collaboration.
•Knowledge of SAP CS/S/4HANA Service Management roadmap and exposure to SAP FSM or CX Service (plus).

Experience:10+ yearsEnterprise softwareSaaSSAP transformationsGlobal delivery

Skills:Stakeholder managementAnalytical and problem-solvingMentoring and coachingDocumentationPresentation

Certifications:SAP S/4HANA certification (SD and/or CS)

Tech Stack:SAPSAP S/4HANASAP SDSAP CSFioriEmbedded analyticsSAP ActivateFit-to-Standard (F2S)ABAPCPILeanIXSignavioRICEFWSAP FSCMSAP Service ManagementSAP FSMSAP CX ServiceUnit testingSITUAT

Company Brief

Dimension Data

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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Dimension Data

1 week ago

SAP S/4HANA Transformation – CS / SD Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Manager level

Key Responsibilities

•Lead CS and SD workstreams in SAP S/4HANA transformation programs, owning end-to-end Order-to-Cash and Service-to-Cash processes.
•Drive solution design and hands-on configuration for SAP SD (sales orders, pricing, delivery, billing, credit management) and SAP CS (service orders, notifications, contracts, warranties).
•Ensure adoption of S/4HANA SD/CS simplifications, Fiori apps, and embedded analytics; guide CS transition strategies.
•Lead Fit-to-Standard workshops, process harmonization, custom code (RICEFW) impact assessment, and Business Partner/customer master data conversion.
•Coordinate cross-module integration, manage testing/cutover/go-live (including hypercare), and mentor consultants with SAP Activate governance.

Key Requirements

•10–12+ years of SAP experience with hands-on expertise in SAP SD (Order-to-Cash) and SAP CS (Service Management).
•At least 2–3 full-cycle SAP S/4HANA transformation projects in a Lead role.
•Experience with S/4HANA SD simplifications and FSCM Credit Management, plus CS integration with SD, MM, and FI.
•Proven delivery leadership for CS/SD in large SAP programs, including stakeholder management and global onshore–offshore collaboration.
•Knowledge of SAP CS/S/4HANA Service Management roadmap and exposure to SAP FSM or CX Service (plus).

Experience:10+ yearsEnterprise softwareSaaSSAP transformationsGlobal delivery

Skills:Stakeholder managementAnalytical and problem-solvingMentoring and coachingDocumentationPresentation

Certifications:SAP S/4HANA certification (SD and/or CS)

Tech Stack:SAPSAP S/4HANASAP SDSAP CSFioriEmbedded analyticsSAP ActivateFit-to-Standard (F2S)ABAPCPILeanIXSignavioRICEFWSAP FSCMSAP Service ManagementSAP FSMSAP CX ServiceUnit testingSITUAT

Company Brief

Dimension Data

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn