Senior Agent Product Manager

Decagon
Sydney
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 6+ yearsSkills: ["Executive presence","Stakeholder management","Strategic thinking","Communication","Leadership"]

Senior Agent Product Manager accountable for end-to-end ownership of large, strategic AI agent deployments for Fortune 500 brands. You define the AI transformation roadmap with C-suite executives, build enterprise-grade AI agents, and coordinate cross-functional teams to deliver scalable solutions that directly impact customer experiences and product strategy.

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FursaFursa
Decagon
Decagon
3 months ago

Senior Agent Product Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Senior Agent Product Manager accountable for end-to-end ownership of large, strategic AI agent deployments for Fortune 500 brands. You define the AI transformation roadmap with C-suite executives, build enterprise-grade AI agents, and coordinate cross-functional teams to deliver scalable solutions that directly impact customer experiences and product strategy.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Own the technical win on Decagon's largest strategic opportunities, partnering with Sales, Solutions Engineers and Forward-deployed engineers to build working AI agents that turn sophisticated, skeptical buyers into signed customers.
  • •Serve as the executive partner to the C-suite of Fortune 500 companies, defining and driving their AI transformation roadmap and owning the relationship from first conversation through production and expansion.
  • •Design, build, and optimize enterprise-grade AI agents in production, going deep on each customer's workflows, pain points, and goals.
  • •Turn the frameworks and playbooks you develop into reusable assets that scale across accounts and feed directly into Decagon's product roadmap.
  • •Direct Forward-deployed engineers and partner teams to deliver at scale while you stay accountable for the outcome.

Pay and Benefits

Perks:Health InsuranceDentalVisionRetirementParantal LeaveMeal Allowance

Key Requirements

  • •6+ years of experience owning ambiguous, high-stakes outcomes and earning the trust of senior executives
  • •A builder's instinct to design and build actual solutions, not just diagnose problems
  • •Strong technical acumen with ability to discuss AI agent designs with engineers and executives
  • •Executive presence with track record of becoming a trusted advisor to senior decision-makers
  • •Comfort operating in fast-moving, ambiguous environments and leading cross-functional teams
Experience:6+ yearsConversational AIEnterprise softwareFortune 500Customer experience
Skills:Executive presenceStakeholder managementStrategic thinkingCommunicationLeadership
Tech Stack:AIMachine learningConversational AIForward Deployed Engineers

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor