Horizontal Digital

1 week ago

Senior Client Partner-29F6387CA1

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Own a portfolio of clients (typically $5–10M) to drive measurable business impact through retention, satisfaction, and profitable year-over-year growth. Lead client mapping, onboarding, and advisory conversations using Horizontal’s methodology across complex business, experience, and technical challenges. Forecast revenue, manage account-level profitability, oversee NPS-driven improvement strategies, and support cross-selling and case study development with partner capability teams.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Directly lead and manage a portfolio of multiple accounts (typically $5–10M), overseeing growth, retention, and satisfaction to deliver measurable business impact.
•Build and expand senior and executive relationships, drive 360-degree account understanding, and lead client mapping and onboarding to ensure smooth transition to delivery leadership.
•Create advisory conversations through industry thought leadership, case studies, and business insights; guide clients in meaningful changes and transformation initiatives.
•Own account-level profitability and revenue performance by authoring strategic plans, forecasting opportunities, and maintaining annual commitments.
•Oversee NPS measurement and guide improvement strategies; support cross-selling by partnering with internal capability teams and producing case studies.

Pay and Benefits

Salary: USD 125,000 - 165,000 annually

Perks:Health InsuranceDentalVisionLifeRetirementPaid LeavePaid HolidaysParental LeaveFlexible Work

Key Requirements

•10+ years of experience in a digital agency, consultancy, or digital product development environment, with a bachelor’s degree.
•Proven experience growing and managing key/growth clients of $5M+ with strong stakeholder communication and presentation skills.
•Track record of managing, retaining, and expanding within a client portfolio, directly impacting profitable year-over-year growth.
•Experience supporting client and internal teams through complex business, user experience, and technical challenges.
•Experience with Sitecore, Optimizely, Contentstack (or other composable DXP) is preferred.

Experience:10+ yearsDigital transformationMarTechDXP

Education:Bachelor's

Skills:Stakeholder managementLeadershipCommunicationStrategic thinkingForecasting

Certifications:Partner certifications

Tech Stack:SitecoreOptimizelyContentstackComposable DXPNPS

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Horizontal Digital

Horizontal Digital is a digital marketing agency offering web design, SEO, PPC, social media management, and content marketing services to help businesses improve online presence, generate leads, and grow customer engagement across digital channels.

Industry: Professional Services

Website

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Horizontal Digital

1 week ago

Senior Client Partner-29F6387CA1

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Directly lead and manage a portfolio of multiple accounts (typically $5–10M), overseeing growth, retention, and satisfaction to deliver measurable business impact.
•Build and expand senior and executive relationships, drive 360-degree account understanding, and lead client mapping and onboarding to ensure smooth transition to delivery leadership.
•Create advisory conversations through industry thought leadership, case studies, and business insights; guide clients in meaningful changes and transformation initiatives.
•Own account-level profitability and revenue performance by authoring strategic plans, forecasting opportunities, and maintaining annual commitments.
•Oversee NPS measurement and guide improvement strategies; support cross-selling by partnering with internal capability teams and producing case studies.

Pay and Benefits

Salary: USD 125,000 - 165,000 annually

Perks:Health InsuranceDentalVisionLifeRetirementPaid LeavePaid HolidaysParental LeaveFlexible Work

Key Requirements

•10+ years of experience in a digital agency, consultancy, or digital product development environment, with a bachelor’s degree.
•Proven experience growing and managing key/growth clients of $5M+ with strong stakeholder communication and presentation skills.
•Track record of managing, retaining, and expanding within a client portfolio, directly impacting profitable year-over-year growth.
•Experience supporting client and internal teams through complex business, user experience, and technical challenges.
•Experience with Sitecore, Optimizely, Contentstack (or other composable DXP) is preferred.

Experience:10+ yearsDigital transformationMarTechDXP

Education:Bachelor's

Skills:Stakeholder managementLeadershipCommunicationStrategic thinkingForecasting

Certifications:Partner certifications

Tech Stack:SitecoreOptimizelyContentstackComposable DXPNPS

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Horizontal Digital

Industry: Professional Services

Website