Sales Associate III

Tapestry
Massachusetts
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Communication","Adaptability","Drive for results","Interpersonal skills"]

Deliver an elevated, personalized luxury shopping experience as a brand ambassador for Coach. Build lasting client relationships through product expertise and fashion advice while driving sales via cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations such as inventory processing, replenishment, visual merchandising, and transaction handling.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate III

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver an elevated, personalized luxury shopping experience as a brand ambassador for Coach. Build lasting client relationships through product expertise and fashion advice while driving sales via cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations such as inventory processing, replenishment, visual merchandising, and transaction handling.
Location: Massachusetts
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador by following style and service standards and building client relationships with personalized styling and product expertise.
  • •Drive sales through cross-selling, upselling, and tailored recommendations while developing and executing personal sales plans to meet KPIs.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards.
  • •Support inventory cycles (receive shipments, stock shelves, manage product movement) and process transactions including purchases, returns, exchanges, and online pickups.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Strong English proficiency and social-media savvy, with clienteling and data acquisition skills.
  • •Experience with live-stream shopping or video demos is preferred.
  • •Ability to work a flexible schedule, including nights, weekends, and peak periods, and lift at least 25 lbs regularly.
Experience:1+ yearsLuxury retail
Skills:Customer focusCommunicationAdaptabilityDrive for resultsInterpersonal skills
Languages:English
Tech Stack:POSMobile POSIPadLaptopClientelingSocial sellingShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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