Customer Interaction Center Representative - (UAE National )

Al Tayer Group
Sharjah
Workplace: OnsiteFull timeFunction: SalesExperience: 1-2 yearsEducation: high_schoolSkills: ["Customer service","Communication","Courtesy","Professional presentation"]

Handle incoming customer interactions by phone and in person, providing courteous service, booking, and guidance. Welcome customers, arrange seating and support until they are attended by service advisors, and route customers to the right advisor. Support telemarketing campaign activities, follow up on customer visits for feedback, and help manage courtesy vehicles while maintaining reception cleanliness and hygiene to ensure a professional customer experience.

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FursaFursa
Al Tayer Group
Al Tayer Group
1 day ago

Customer Interaction Center Representative - (UAE National )

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Handle incoming customer interactions by phone and in person, providing courteous service, booking, and guidance. Welcome customers, arrange seating and support until they are attended by service advisors, and route customers to the right advisor. Support telemarketing campaign activities, follow up on customer visits for feedback, and help manage courtesy vehicles while maintaining reception cleanliness and hygiene to ensure a professional customer experience.
Location: Sharjah
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Participate in telemarketing activities during campaigns.
  • •Handle customer calls and present customers efficiently and courteously; provide information, service booking, and guidance.
  • •Welcome service customers by arranging seating and keeping them comfortable until attended by the service advisor.
  • •Direct customers to the relevant advisor; arrange prompt service to reduce waiting time.
  • •Call customers for follow-up feedback on their visits to ATM and support reception, including courtesy vehicle management and reception cleanliness/hygiene.

Key Requirements

  • •High school certificate.
  • •1–2 years of relevant experience.
  • •Customer service skills (customer service certification is an advantage).
  • •Excellent communication skills.
  • •Ability to work in a multicultural environment.
Experience:1-2 yearsCustomer serviceMulticultural environment
Education:High School
Skills:Customer serviceCommunicationCourtesyProfessional presentation

Eligibility

Nationality:UAE National

Company Brief

Al Tayer Group
Privately held UAE conglomerate founded in 1979 operating across automotive, luxury & lifestyle retail, real estate and ventures. Al Tayer Group represents global brands, runs retail and e‑commerce operations, and has diversified investments across the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1979
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