Treasury Support Specialist III

First Interstate BancSystem
Sioux Falls, Denver, Billings, Omaha
Workplace: OnsiteFull timeUSD 21.46 - 32.2 hourlyFunction: Customer Support (Service Desk)Experience: 4-6 yearsEducation: high_schoolSkills: ["Customer service","Problem-solving","Multitasking","Sound judgment","Team-oriented mindset"]

Oversee quality control for daily work performed by Treasury Support Specialists I and II, manage departmental reporting, and resolve escalated, complex, non-routine issues with minimal supervision. Coordinate training and work queues, ensure procedures are accurate and reviewed annually, and support day-to-day processing. Serve as a Subject-Matter Expert for Treasury Solutions projects, contributing to development of new products, processes, and software upgrades.

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First Interstate BancSystem
First Interstate BancSystem
1 day ago

Treasury Support Specialist III

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Oversee quality control for daily work performed by Treasury Support Specialists I and II, manage departmental reporting, and resolve escalated, complex, non-routine issues with minimal supervision. Coordinate training and work queues, ensure procedures are accurate and reviewed annually, and support day-to-day processing. Serve as a Subject-Matter Expert for Treasury Solutions projects, contributing to development of new products, processes, and software upgrades.
Location: Sioux Falls, Denver, Billings, Omaha
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Coordinate team training, manage work queues, and identify additional training needs.
  • •Prepare and report departmental statistics.
  • •Ensure departmental procedures are accurate, reviewed annually, and maintained as necessary.
  • •Resolve escalated and complex non-routine issues while ensuring compliance with regulations and audit standards.
  • •Serve as an SME in Treasury Solutions projects and support implementation/conversion of new software, including testing upgrades and releases.

Pay and Benefits

Salary: USD 21.46 - 32.2 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveChildcare AssistanceLife InsuranceLong-term DisabilityHsaFlexible Spending

Key Requirements

  • •High school diploma or GED required.
  • •4-6 years of related experience, training, and/or equivalent combination of education and experience.
  • •Associate's degree in Business or a related field preferred.
  • •Demonstrated experience delivering exemplary customer service in a professional environment.
  • •Strong computer/technical skills with advanced knowledge of Microsoft Office and the ability to multitask in a fast-paced environment.
Experience:4-6 yearsBankingFinancial services
Education:High School in Business (preferred)
Skills:Customer serviceProblem-solvingMultitaskingSound judgmentTeam-oriented mindset
Tech Stack:Microsoft Office

Company Brief

First Interstate BancSystem
Regional bank holding company providing consumer, business, and commercial banking services through branches across the Mountain West and Pacific Northwest. Offers deposit accounts, lending, treasury management, and wealth services.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Billings, United States
Founded: 1971
WebsiteLinkedIn