L3 Support Engineer (Amstelveen, NL)

Atos
Netherlands
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 2+ yearsSkills: ["Teamwork","Communication","Analytical thinking","Problem solving","Documentation"]

Senior L3 support engineer responsible for managing the private cloud for a key customer, handling incident, standard change and problem management at L3, preparing and executing non-standard changes, and coordinating production plan activities including vulnerability remediation and patch cycles, while overseeing lifecycle management of software/firmware releases within a Dell/VMware private cloud environment at Atos.

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Atos
Atos
4 months ago

L3 Support Engineer (Amstelveen, NL)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Senior L3 support engineer responsible for managing the private cloud for a key customer, handling incident, standard change and problem management at L3, preparing and executing non-standard changes, and coordinating production plan activities including vulnerability remediation and patch cycles, while overseeing lifecycle management of software/firmware releases within a Dell/VMware private cloud environment at Atos.
Location: Netherlands
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Support the L1/L2 ServiceDesk
  • •Incident, standard change & problem handling on L3 level
  • •Prepare, and execute non-standard changes requested by the customer. (creating runbooks, joining CAB’s and executing the changes)
  • •Execute production plan activities such as (solving vulnerabilities found by vulnerability management, executing, or supervising Monthly patch cycles)
  • •Manage LCM within their scope. (new releases of software/firmware/patches etc)

Pay and Benefits

Perks:Holiday AllowancePensionPaid LeaveMobility BudgetTravel AllowanceHybrid Working

Key Requirements

  • •2 years of experience working as an L3 engineer in similar environments (Large Dell/Vmware private cloud with HA and DR).
  • •Must live in The Netherlands.
  • •Must speak/write/read Fluent Dutch.
  • •Must be able to work on premises fulltime (after Covid restrictions have been released).
  • •VCP certified (Vsphere 6.x and/or Vsphere 7.x).
Experience:2+ yearsVMwarePrivate cloudIT operations
Skills:TeamworkCommunicationAnalytical thinkingProblem solvingDocumentation
Certifications:VCP
Languages:DutchEnglish
Tech Stack:VMwareVSphereVSANNSXVRealizeVRealize AutomationVXBlockDell OpenManageVMware VROpsConfluenceGitLab

Company Brief

Atos
Global digital services and consulting firm delivering cloud, cybersecurity, big data, digital workplace, and managed services to enterprise and public sector clients. Provides IT transformation, systems integration, and outsourcing solutions worldwide.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bezons, France
Founded: 1997
WebsiteLinkedIn