NTT

3 months ago

Field Tech Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Provide basic configuration and support for desktop notebooks and printers, including simple parts replacement and desktop/printer repair as needed. Support onsite users in Camino a Cañas, Montemorelos, with travel possibly required. Use basic knowledge of Windows operating systems and apply client service skills to deliver reliable assistance as part of the NTT DATA Services team.

Location: Mexico

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Key Responsibilities

•Perform basic configuration for desktop notebook PCs and printers.
•Assist with simple parts replacement for desktops, notebooks, and printers.
•Help with desktop and printer repair tasks.
•Support clients with desktop/printer troubleshooting using Windows knowledge.
•Travel may be required to assist with onsite support needs.

Travel: Low travel

Key Requirements

•Perform basic configuration of desktop notebooks, printers, and related equipment.
•Assist with simple parts replacement and repair tasks for desktops and printers.
•Use basic knowledge of Windows operating systems.
•Provide client service skills in support of end users.

Skills:Client service

Tech Stack:Windows

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT