Senior IT Systems Administrator

Circle
Bengaluru
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 4+ yearsSkills: ["Communication","Problem-solving","Organization","Customer service","Prioritization"]

On-site Senior IT Systems Administrator based in Bangalore responsible for maintaining and improving core enterprise SaaS systems (Google Workspace, Slack, Okta, Kandji, Workspace ONE) and providing exceptional end-user support to a fast-paced, globally distributed workforce. Lead on-site IT support, manage hardware procurement, and drive ITIL processes while expanding macOS support with eventual Windows integration.

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FursaFursa
Circle
Circle
3 months ago

Senior IT Systems Administrator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

On-site Senior IT Systems Administrator based in Bangalore responsible for maintaining and improving core enterprise SaaS systems (Google Workspace, Slack, Okta, Kandji, Workspace ONE) and providing exceptional end-user support to a fast-paced, globally distributed workforce. Lead on-site IT support, manage hardware procurement, and drive ITIL processes while expanding macOS support with eventual Windows integration.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead on-site IT support at the Bangalore office and ensure IT needs are met with professionalism and minimal disruption
  • •Own all levels of IT support (L1–L3) as the primary point of contact for Bangalore and global users
  • •Leverage data and metrics to improve KPIs and drive IT compliance
  • •Manage hardware procurement, vendor coordination, and maintain inventory/asset records for IT equipment
  • •Collaborate with IT teammates to mature ITIL processes and enhance user experience

Key Requirements

  • •4+ years experience administering and supporting core enterprise SaaS and IT systems (Google Workspace, Slack, Okta, Iru (formerly Kandji), Workspace ONE)
  • •4+ years of supporting a fully remote, Apple macOS environment with a familiarity or desire to learn Windows in an enterprise setting
  • •Experience monitoring and resolving issues in a ticketing system (e.g. ServiceNow)
  • •Experience with mobile device management (MDM) using Kandji for macOS and WorkspaceONE for mobile devices
  • •Strong communication skills and ability to document processes, troubleshooting steps, and knowledge base articles
Experience:4+ yearsIT operationsSaaSApple macOSITIL
Skills:CommunicationProblem-solvingOrganizationCustomer servicePrioritization
Languages:English
Tech Stack:Google WorkspaceSlackOktaIru KandjiWorkspace ONEApple macOSWindowsServiceNowDNSDHCPVPNWi-Fi

Company Brief

Circle
Provides blockchain-based financial infrastructure and stablecoins (notably USDC and EURC) and payment solutions for enterprises, developers, and financial institutions to enable programmable money and global payments.
Industry: Fintech Infrastructure
Company Size: Large (251 to 1,000 employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2013
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor