Customer Assistant

Waitrose & Partners
United Kingdom
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer focus","Problem-solving"]

Deliver engaging customer service in a John Lewis shop, putting customers at the heart of every interaction. Use product knowledge and sales training to drive sales, increase profits, and resolve customer queries. Maintain excellent shop standards including displays, stock availability, cleanliness, and accurate stock counts. Support the wider team with till support, stock replenishment, and price ticketing while continuously improving shop processes.

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Waitrose & Partners
Waitrose & Partners
1 day ago

Customer Assistant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Deliver engaging customer service in a John Lewis shop, putting customers at the heart of every interaction. Use product knowledge and sales training to drive sales, increase profits, and resolve customer queries. Maintain excellent shop standards including displays, stock availability, cleanliness, and accurate stock counts. Support the wider team with till support, stock replenishment, and price ticketing while continuously improving shop processes.
Location: United Kingdom
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver engaging customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Maintain shop standards, including displays, stock availability, and general cleanliness.
  • •Work flexibly across the shop to support the wider team (till support, stock replenishment, price ticketing, shop-keeping).
  • •Support accurate stock counts and identify areas for improvement, implementing solutions.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Proactively acknowledge and understand what customers are looking for and resolve queries.
  • •Experience of working in a customer-facing role (welcomed, but not essential).
  • •Merchandising and product displays experience (desirable).
Skills:CommunicationCustomer focusProblem-solving

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn