Retail Personal Banker I - Munster, IN

Fifth Third Bancorp
Indiana
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer experience","Consultative sales","Risk awareness","Communication","Ethical conduct"]

Provide an exceptional customer experience by building long-lasting relationships with existing and prospective clients. Process teller transactions and support customers through a consultative sales and service approach across the customer lifecycle. Maintain product knowledge, collaborate with internal partners to resolve issues, and analyze customer credit data to match customers to appropriate solutions while following risk policies and ethics standards.

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Fifth Third Bancorp
Fifth Third Bancorp
1 month ago

Retail Personal Banker I - Munster, IN

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Provide an exceptional customer experience by building long-lasting relationships with existing and prospective clients. Process teller transactions and support customers through a consultative sales and service approach across the customer lifecycle. Maintain product knowledge, collaborate with internal partners to resolve issues, and analyze customer credit data to match customers to appropriate solutions while following risk policies and ethics standards.
Location: Indiana
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating and enhancing relationships in an assigned book of business through proactive outreach in person, over the phone, or other channels.
  • •Use a consultative approach to uncover customer needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes offered.
  • •Collaborate with internal partners to ensure customer needs are met and problems are resolved.
  • •Process teller transactions and adhere to balancing guidelines, while analyzing customer credit data to align customers with appropriate solutions and following risk and ethics policies.

Key Requirements

  • •High school diploma/GED and 6 months customer service experience, or a college degree or equivalent military experience.
  • •Ability to professionally represent Fifth Third Bank in verbal and written communication.
  • •Demonstrated business acumen and ability to make sound decisions.
  • •Demonstrated ability to develop comfort level with new household acquisitions and deepening customer relationships.
  • •Requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Customer service
Education:High School
Skills:Customer experienceConsultative salesRisk awarenessCommunicationEthical conduct
Licenses:SAFE Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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