Citizens Bank

2 weeks ago

Content Architect Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Define and evolve an enterprise content model for reusable, machine-readable content entities across web, mobile, authenticated, and AI-driven experiences. Lead governance for content model changes, alignment with CMS/API and engineering teams, and adoption through practical guidance. Partner cross-functionally across Web Strategy, Product, Technology, Risk, and Compliance, ensuring structured data standards and stable API contracts that keep teams consistent and content discoverable.

Location: Boston, New York

Workplace: Onsite

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Manager level

Key Responsibilities

•Define and evolve the enterprise content model, including types, fields, relationships, and metadata.
•Structure content around real-world entities so it is independent of presentation and reusable across contexts.
•Align content models with system architecture across CMS, API, and engineering teams for consistent creation, storage, and delivery.
•Lead governance for content model changes, including intake, review, approval, versioning, exception handling, and retirement.
•Drive adoption by creating guidance and defining stable API contracts for downstream applications, including structured data standards.

Pay and Benefits

Salary: USD 110,000 - 130,000 annually

Perks:Health InsuranceDentalVisionRetirement BenefitsParental LeaveLearning BudgetWellness StipendPaid Leave

Key Requirements

•8+ years in content architecture, content engineering, information architecture, or a related discipline.
•Experience defining governance processes for content model change management.
•Experience partnering with engineering teams on API-driven content delivery.
•Hands-on experience designing structured content models (types, fields, relationships, metadata).
•Bachelor’s degree in a relevant field, or equivalent professional experience.

Experience:8+ yearsContent architectureInformation architectureContent engineering

Education:Bachelor's

Skills:Cross-functional leadershipDecision makingStakeholder alignmentCommunicationStrategic thinking

Tech Stack:Headless CMSHybrid CMSRESTGraphQLSchema.orgJSON-LDTaxonomyMetadata management

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website

Loading job details...

Preparing the role view and application actions.

Citizens Bank

2 weeks ago

Content Architect Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Boston, New York

Workplace: Onsite

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Manager level

Key Responsibilities

•Define and evolve the enterprise content model, including types, fields, relationships, and metadata.
•Structure content around real-world entities so it is independent of presentation and reusable across contexts.
•Align content models with system architecture across CMS, API, and engineering teams for consistent creation, storage, and delivery.
•Lead governance for content model changes, including intake, review, approval, versioning, exception handling, and retirement.
•Drive adoption by creating guidance and defining stable API contracts for downstream applications, including structured data standards.

Pay and Benefits

Salary: USD 110,000 - 130,000 annually

Perks:Health InsuranceDentalVisionRetirement BenefitsParental LeaveLearning BudgetWellness StipendPaid Leave

Key Requirements

•8+ years in content architecture, content engineering, information architecture, or a related discipline.
•Experience defining governance processes for content model change management.
•Experience partnering with engineering teams on API-driven content delivery.
•Hands-on experience designing structured content models (types, fields, relationships, metadata).
•Bachelor’s degree in a relevant field, or equivalent professional experience.

Experience:8+ yearsContent architectureInformation architectureContent engineering

Education:Bachelor's

Skills:Cross-functional leadershipDecision makingStakeholder alignmentCommunicationStrategic thinking

Tech Stack:Headless CMSHybrid CMSRESTGraphQLSchema.orgJSON-LDTaxonomyMetadata management

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website