Assistant Manager – Commercial Product (Business Card)

American Express
Japan
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 3+ yearsSkills: ["Analytical thinking","Structured problem-solving","Stakeholder alignment","Customer-first mindset","Communication"]

Own the growth and competitiveness of the Business Card portfolio by translating customer, market, and usage insights into product and portfolio strategies. Build business cases for new value propositions and services, and design partnership models with external allies to drive commercial impact. Lead cross-functional initiatives, monitor KPIs and portfolio performance, address day-to-day product issues, and communicate recommendations to senior stakeholders while partnering with Japan-focused and global teams.

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American Express
American Express
21 hours ago

Assistant Manager – Commercial Product (Business Card)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the growth and competitiveness of the Business Card portfolio by translating customer, market, and usage insights into product and portfolio strategies. Build business cases for new value propositions and services, and design partnership models with external allies to drive commercial impact. Lead cross-functional initiatives, monitor KPIs and portfolio performance, address day-to-day product issues, and communicate recommendations to senior stakeholders while partnering with Japan-focused and global teams.
Location: Japan
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Develop product and portfolio strategies and priorities using customer, market, competitor, and usage insights.
  • •Identify growth opportunities across products, value propositions, benefits, services, and customer experience; build business cases and drive execution.
  • •Explore external partners and design, negotiate, and deliver partnership models that create customer value and commercial impact.
  • •Lead cross-functional initiatives and monitor KPIs and portfolio performance, translating findings into clear actions for senior stakeholders.
  • •Handle day-to-day product issues and inquiries, identify root causes, and drive sustainable operational improvements.

Pay and Benefits

Perks:Annual BonusHealth InsuranceDentalVisionLife InsuranceDisability InsurancePaid ParentalRetirementHybrid WorkingLearning BudgetCounseling Support

Key Requirements

  • •3+ years of experience in product management, marketing, business planning, business development, strategy, or consulting.
  • •Experience in financial services, payments, cards, FinTech, SaaS, platforms, or B2B services.
  • •Knowledge of product economics, unit economics, P&L, pricing, or portfolio management.
  • •Experience with alliances, partnerships, commercial negotiations, or joint propositions.
  • •Strong Japanese communication skills and the ability to present and collaborate in English.
Experience:3+ yearsFinancial servicesPaymentsCardsFinTechSaaSPlatformsB2B services
Skills:Analytical thinkingStructured problem-solvingStakeholder alignmentCustomer-first mindsetCommunication
Languages:JapaneseEnglish
Tech Stack:ExcelPowerPoint

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn