Kempinski

3 months ago

Assistant Front Desk Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Assistant Front Desk Manager oversees day-to-day front desk operations, ensures high guest service standards, and supervises staff to meet financial and service goals. This role.requires Armenian citizenship and fluency in Armenian, English, and Russian, with strong knowledge of Opera hotel software. You’ll lead by example, foster teamwork, and drive guest satisfaction while supporting the Front Desk Manager.

Location: Yerevan

Workplace: Onsite

Employment Type: Full time

Job Function: Hospitality & Food Service

Seniority: Manager level

Key Responsibilities

•Manages day-to-day operations of the Front Desk to ensure quality service and meet customer expectations.
•Develops goals and plans to prioritize, organize, and accomplish work.
•Handles guest complaints and resolves disputes or conflicts as needed.
•Supervises staffing levels to ensure guest service and financial objectives are met.
•Maintains open communication with staff to align with business objectives and recognize performance.

Key Requirements

•Armenian citizenship is required and fluency in Armenian, English and Russian
•Excellent knowledge of Opera hotel software
•Experience in front desk operations and staff supervision
•Ability to develop goals, plan and prioritize work
•Strong customer service orientation and problem-solving skills

Experience:HospitalityHotel

Skills:CommunicationLeadershipProblem-solvingCustomer serviceTeam management

Languages:ArmenianEnglishRussian

Tech Stack:Opera

Eligibility

Nationality:Armenian National

Company Brief

Kempinski

Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Kempinski

3 months ago

Assistant Front Desk Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Yerevan

Workplace: Onsite

Employment Type: Full time

Job Function: Hospitality & Food Service

Seniority: Manager level

Key Responsibilities

•Manages day-to-day operations of the Front Desk to ensure quality service and meet customer expectations.
•Develops goals and plans to prioritize, organize, and accomplish work.
•Handles guest complaints and resolves disputes or conflicts as needed.
•Supervises staffing levels to ensure guest service and financial objectives are met.
•Maintains open communication with staff to align with business objectives and recognize performance.

Key Requirements

•Armenian citizenship is required and fluency in Armenian, English and Russian
•Excellent knowledge of Opera hotel software
•Experience in front desk operations and staff supervision
•Ability to develop goals, plan and prioritize work
•Strong customer service orientation and problem-solving skills

Experience:HospitalityHotel

Skills:CommunicationLeadershipProblem-solvingCustomer serviceTeam management

Languages:ArmenianEnglishRussian

Tech Stack:Opera

Eligibility

Nationality:Armenian National

Company Brief

Kempinski

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor