Payment Operations Specialist, CMT Payouts

Flywire
Mexico City
Workplace: RemoteFull timeFunction: Customer Support (Service Desk)Experience: 3+ yearsEducation: bachelorsSkills: ["Attention to detail","Communication","Collaboration","Organizational skills","Problem-solving"]

Process domestic and international payments and foreign exchange transactions with timely, accurate execution and exceptional service for payers and beneficiaries. Triage and resolve payment-related inquiries independently, while following strong financial controls and safeguarding policies. Manage global cash balances for liquidity, identify processing inefficiencies, and collaborate across teams to improve reconciliation and accounting outcomes. Support onboarding by training and mentoring new team members and maintaining documentation.

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Flywire
Flywire
2 days ago

Payment Operations Specialist, CMT Payouts

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Process domestic and international payments and foreign exchange transactions with timely, accurate execution and exceptional service for payers and beneficiaries. Triage and resolve payment-related inquiries independently, while following strong financial controls and safeguarding policies. Manage global cash balances for liquidity, identify processing inefficiencies, and collaborate across teams to improve reconciliation and accounting outcomes. Support onboarding by training and mentoring new team members and maintaining documentation.
Location: Mexico City
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Process daily payment and foreign exchange transactions timely and accurately while delivering exceptional service.
  • •Resolve payment-related enquiries promptly and independently.
  • •Maintain strong financial controls and operate within regulatory and safeguarding policies.
  • •Maintain cash balances globally to ensure liquidity and deliverables are met.
  • •Identify processing inefficiencies, collaborate across stakeholders, and support training/mentoring and documentation.

Pay and Benefits

Equity and Bonus:Equity
Perks:Equity

Key Requirements

  • •Undergraduate degree and 3+ years of experience in payments, finance, or banking operations.
  • •Exceptional attention to detail, strong organizational skills, and a sense of urgency to meet deadlines.
  • •Strong communication and collaboration skills.
  • •Ability to work with minimum supervision and drive projects to completion in a fast-paced environment.
  • •Proficiency in Excel and online tools (e.g., Google Apps); fluency in English (additional languages are a plus).
Experience:3+ yearsPaymentsFinanceBanking operations
Education:Bachelor's
Skills:Attention to detailCommunicationCollaborationOrganizational skillsProblem-solving
Languages:English
Tech Stack:ExcelGoogle Apps

Company Brief

Flywire
Provides a global payments platform and vertical-specific software to enable complex cross-border and domestic receivables for education, healthcare, travel and B2B clients, streamlining payments, reconciliation and receivables workflows.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Boston, United States
Founded: 2009
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor