Crh

6 days ago

IT End-User Experience Field Technician (Ogden, UT, US, 84401)

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Last checked: 3 hours agoStatus: Live

Job Summary

Provide desk-side and remote technical support to enhance end-user satisfaction, troubleshooting and resolving hardware, software, and networking issues in office and field environments. Maintain and administer computer systems and mobile devices, assist with deployment, configuration, and refresh of user technology, and document solutions for the knowledge base. Collaborate with IT EUx leadership and other IT teams on initiatives and continuous improvement, including travel to sites as needed.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Deliver desk-side and remote technical support for hardware, software, and network issues.
•Troubleshoot and resolve end user technology problems efficiently and professionally.
•Maintain and administer computer systems and mobile devices, including deployment and refresh of user-facing technology assets.
•Document solutions, create training guides, and contribute to the knowledge base.
•Support technology initiatives and projects, ensure compliance with IT policies, and participate in continuous improvement.

Pay and Benefits

Perks:Health InsuranceDentalDisability Insurance

Key Requirements

•Associate’s degree in Information Technology or equivalent experience.
•2+ years of experience in IT support or a similar field technician role.
•Experience supporting Windows operating systems, Office 365, mobile devices, VPNs, and networking.
•A+, ITIL Foundation, and recent MCP certifications preferred.
•Ability to safely lift 5–30 pounds regularly and up to 50 pounds occasionally.

Experience:2+ yearsIT supportField technician

Education:Associate's in Information Technology

Skills:Analytical problem-solvingOrganizational skillsEffective communicationTeamworkAbility to work independently

Certifications:A+ITIL FoundationMCP

Tech Stack:WindowsOffice 365Mobile devicesVPNsNetworking

Company Brief

Crh

Global building materials business supplying aggregates, cement, asphalt, ready-mixed concrete, and construction products and services to the construction industry across Europe, North America and other markets.

Industry: Building Materials

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dublin, Ireland

Founded: 1970

Website LinkedIn

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Crh