CSR/Teller -Ford Beech Daly/Dearborn MI - Full Time

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Customer service","Confidentiality","Problem-solving","Sound judgment","Professionalism"]

Provide excellent customer service in daily interactions, listening to customer needs and guiding them to the right financial partners. Handle inquiries and follow up to resolve issues, maintain confidentiality, and follow risk appetite and ethical conduct. Perform office operations, manage cash handling and balancing, stay current on retail policies, and professionally direct more complex problems to the appropriate leadership while making consultative referrals.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

CSR/Teller -Ford Beech Daly/Dearborn MI - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide excellent customer service in daily interactions, listening to customer needs and guiding them to the right financial partners. Handle inquiries and follow up to resolve issues, maintain confidentiality, and follow risk appetite and ethical conduct. Perform office operations, manage cash handling and balancing, stay current on retail policies, and professionally direct more complex problems to the appropriate leadership while making consultative referrals.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Provide customer service by listening to needs, asking questions, and guiding customers to where their financial needs are met.
  • •Follow up on customer questions to find solutions and keep communication responsive and clear.
  • •Perform daily office responsibilities and support efficient operation of the office with the platform team.
  • •Maintain accurate cash balancing records, identify and correct outages, and enlist help as needed.
  • •Make consultative referrals to bankers and business partners using appropriate tools for tracking; direct complex issues to leadership when necessary.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience.
  • •Ability to interact comfortably and confidently with the public and follow dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Ability to take initiative and demonstrate sound judgment in problem resolution.
Education:High School
Skills:Customer serviceConfidentialityProblem-solvingSound judgmentProfessionalism

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor