Cisco

9 hours ago

Renewals Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Drive medium-complexity renewals across multiple technologies for mid-size to large accounts, partnering with Renewals Specialists and cross-functional Cisco teams to ensure on-time renewals and smooth transitions from Sales and Customer Success. Lead end-to-end renewal execution, apply methodologies like MEDDPIC to validate customer data, assess competitive risks, and use AI tools and automation to optimize renewal workflows. Forecast renewals and churn, advise leadership on pipeline health, and identify cross-sell and upsell opportunities.

Location: Perth

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Engage early with customers and partners to understand business needs, technology objectives, and long-term plans across accounts and segments
•Lead cross-functional renewal execution for mid-size to large accounts, coordinating stakeholders and ensuring commercial and contract readiness
•Conduct proactive risk assessments and develop resolution strategies to ensure successful renewals and customer satisfaction
•Leverage AI tools and data-driven insights to optimize renewal workflows, forecasting, and renewal strategies
•Mentor peers and contribute to best-practice sharing while implementing scalable improvements to renewal processes

Key Requirements

•Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD + 0 years of related experience, or equivalent relevant work experience
•Lead end-to-end renewals for support services and manage software subscription agreements
•Apply structured renewal methodologies (e.g., MEDDPIC) to validate customer data and align renewal conversations with procurement cycles
•Anticipate competitive threats and market shifts, tailoring renewal messaging and reinforcing Cisco’s value proposition
•Use AI tools and automation platforms to optimize renewal strategies, improve workflows, and support revenue retention and growth

Skills:Relationship managementCross-functional collaborationRisk assessmentNegotiation supportProcess improvement

Tech Stack:AI toolsAutomation platformsMEDDPIC

Company Brief

Cisco

Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 1984

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Cisco

9 hours ago

Renewals Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Perth

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Engage early with customers and partners to understand business needs, technology objectives, and long-term plans across accounts and segments
•Lead cross-functional renewal execution for mid-size to large accounts, coordinating stakeholders and ensuring commercial and contract readiness
•Conduct proactive risk assessments and develop resolution strategies to ensure successful renewals and customer satisfaction
•Leverage AI tools and data-driven insights to optimize renewal workflows, forecasting, and renewal strategies
•Mentor peers and contribute to best-practice sharing while implementing scalable improvements to renewal processes

Key Requirements

•Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD + 0 years of related experience, or equivalent relevant work experience
•Lead end-to-end renewals for support services and manage software subscription agreements
•Apply structured renewal methodologies (e.g., MEDDPIC) to validate customer data and align renewal conversations with procurement cycles
•Anticipate competitive threats and market shifts, tailoring renewal messaging and reinforcing Cisco’s value proposition
•Use AI tools and automation platforms to optimize renewal strategies, improve workflows, and support revenue retention and growth

Skills:Relationship managementCross-functional collaborationRisk assessmentNegotiation supportProcess improvement

Tech Stack:AI toolsAutomation platformsMEDDPIC

Company Brief

Cisco

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 1984

Glassdoor: 4.0

Website LinkedIn Glassdoor