Holidays Supervisor (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: QA, Test & Release EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Resilience","Quality","Agility","AI Fluency","Customer service"]

Plan, organize, and build holiday packages by combining tour and travel components based on clients’ needs. Lead travel planning and continuously improve the travel experience with the Holidays Coordinator, using client feedback and specifications to recommend itineraries. Manage end-to-end arrangements—tickets, accommodation, transportation, tours, reservations, and guidance—while researching destinations and handling complaints, eligibility, and money return decisions.

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FursaFursa
Power International Holding
Power International Holding
1 day ago

Holidays Supervisor (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Plan, organize, and build holiday packages by combining tour and travel components based on clients’ needs. Lead travel planning and continuously improve the travel experience with the Holidays Coordinator, using client feedback and specifications to recommend itineraries. Manage end-to-end arrangements—tickets, accommodation, transportation, tours, reservations, and guidance—while researching destinations and handling complaints, eligibility, and money return decisions.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead members on travel planning and recommend improvements to enhance customer satisfaction.
  • •Lead the Holidays Coordinator by collecting feedback on service provision and continually improving the travel experience.
  • •Analyze client specifications and wishes to determine needs and suggest suitable travel packages or services.
  • •Organize end-to-end travel arrangements including tickets, accommodation, transportation, tours, and provide travelers with useful materials (guides, maps, and event programs).
  • •Handle reservations (including interline) and manage unforeseen problems, complaints, and eligibility for money returns.

Key Requirements

  • •5+ years of working experience, including 3 years of relevant experience.
  • •Knowledge of computer reservations systems and e-travel.
  • •Ability to prepare tailored holiday packages and promotions.
  • •ERP knowledge, preferably SAP functional skills.
  • •Bachelor’s degree in Tourism (or related), or a professional degree in Business Administration (or related).
Experience:5+ yearsGCC
Education:Bachelor's in Tourism or Business Administration (related)
Skills:LeadershipResilienceQualityAgilityAI FluencyCustomer service
Tech Stack:Microsoft OfficeWordExcelPowerPointComputer reservations systemsE-travelSAPERP

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website