Senior Product Designer, Servicing

Valon Labs
New York
Workplace: OnsiteFull timeUSD 148,750 - 201,250 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 5+ yearsSkills: ["User empathy","Communication","Collaboration","Critical thinking","Growth mindset"]

Own end-to-end design for mortgage delinquency experiences, shaping intuitive flows for homeowners facing financial hardship and building tools that help servicing agents support them. Partner with product managers, engineers, and legal stakeholders to translate complex delinquent state edge cases into clear, scalable UX. Evolve the design system, drive cross-product consistency, and mentor junior designers while planning and executing projects independently.

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FursaFursa
Valon Labs
Valon Labs
1 month ago

Senior Product Designer, Servicing

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Source: Company careers pageValidated by: Fursa AI
Last checked: 59 minutes agoStatus: Live

Job Summary

Own end-to-end design for mortgage delinquency experiences, shaping intuitive flows for homeowners facing financial hardship and building tools that help servicing agents support them. Partner with product managers, engineers, and legal stakeholders to translate complex delinquent state edge cases into clear, scalable UX. Evolve the design system, drive cross-product consistency, and mentor junior designers while planning and executing projects independently.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Design large-scale zero-to-one product experiences using end-to-end UX processes from research through delivery.
  • •Create user journeys, wireframes, and high-fidelity designs aligned to business goals.
  • •Collaborate with product managers, engineers, and legal experts to ensure designs are feasible, scalable, and compliant.
  • •Mentor and guide junior designers while championing user-centered design principles across the lifecycle.
  • •Work within and help evolve the design system to maintain a cohesive experience across products and platforms.

Pay and Benefits

Salary: USD 148,750 - 201,250 annually
Perks:Health InsuranceDentalVision401kEquityMeal AllowancePaid Leave

Key Requirements

  • •5+ years of experience with user-centered product design
  • •A solid portfolio
  • •Experience working within the context of digital products
  • •Balance methodological rigor with scrappiness and creativity
  • •Excellent written and verbal communication skills
Experience:5+ yearsMortgage servicingFinancial systemsRegulated financeStartup environment
Skills:User empathyCommunicationCollaborationCritical thinkingGrowth mindset

Company Brief

Valon Labs
Develops AI-driven products and custom machine learning solutions for businesses, focusing on applied research, model development, and deployment of intelligent systems to automate workflows and enhance decision-making.
Industry: AI & Machine Learning
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