Customer Experience Banker

Huntington Bancshares
Ohio
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships by identifying financial goals and recommending suitable deposit products and services. Provide accurate transaction processing and daily balancing while delivering exemplary customer service. Use a disciplined sales and follow-up approach, educate customers on consumer deposit offerings, and refer them to other bank areas to deepen relationships, all while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 months ago

Customer Experience Banker

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships by identifying financial goals and recommending suitable deposit products and services. Provide accurate transaction processing and daily balancing while delivering exemplary customer service. Use a disciplined sales and follow-up approach, educate customers on consumer deposit offerings, and refer them to other bank areas to deepen relationships, all while adhering to operational, security, risk, and regulatory policies.
Location: Ohio
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and provide accurate transaction processing.
  • •Proactively identify opportunities to grow customer relationships using a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships.
  • •Adhere to all operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor’s Degree.
  • •Experience providing customer service and resolving customer issues effectively.
  • •Comfort learning and educating customers on consumer deposit products.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ years
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn