Customer Experience Banker

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships by identifying financial goals and recommending suitable deposit products and services. Provide accurate transaction processing and daily balancing while delivering exemplary customer service. Use a disciplined sales and follow-up approach, educate customers on consumer deposit offerings, and refer them to other bank areas to deepen relationships, all while adhering to operational, security, risk, and regulatory policies.