Service Advisor - Electric Vehicle

Join the BYD Aftersales team to guide customers through their EV service journey. You’ll welcome customers, provide expert advice on EV maintenance, repairs, and charging systems, and create clear service estimates. Coordinate with EV technicians to ensure timely completion, keep customers updated, and deliver vehicles on schedule. Handle concerns to achieve high satisfaction, promote additional services and maintenance packages, and maintain accurate documentation while driving retention and loyalty.