Hermes

1 month ago

Selling and Service Assistant, Chicago

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

The Selling and Service Assistant provides clerical and front-of-house support in the Hermès boutique, handling POS transactions, CRM entries, and after-sales administration while collaborating with sales and selling support teams to deliver a luxury client experience in a fast-paced environment.

Location: Chicago

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Record and process all point-of-sale transactions accurately, including receptions, CRM and customer verification.
•Provide high levels of service to clients in the Hermès standard of service, including greeting, assisting, wrapping and packaging at point of sale.
•Support the sales team with the selling process, stock retrieval, merchandising, and stock room preparation.
•Organize and prioritize the workstation and selling floor to maintain merchandising standards and stock levels.
•Assist in stockroom operations and after-sales activities as needed, including logging repairs and maintaining records.

Pay and Benefits

Perks:Health InsuranceDentalVision401kRetirementLife InsuranceDisabilityProduct Discount

Key Requirements

•1 year retail experience, preferably in a luxury environment
•Strong communication skills
•Experience with POS and/or cash handling preferred
•Customer service oriented
•Ability to multi-task and stay organized

Experience:1+ yearsRetailLuxuryFashion

Skills:CommunicationCustomer serviceMultitaskingAttention to detail

Languages:English

Tech Stack:POSCRM

Company Brief

Hermes

Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn

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Hermes

1 month ago

Selling and Service Assistant, Chicago

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Chicago

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Record and process all point-of-sale transactions accurately, including receptions, CRM and customer verification.
•Provide high levels of service to clients in the Hermès standard of service, including greeting, assisting, wrapping and packaging at point of sale.
•Support the sales team with the selling process, stock retrieval, merchandising, and stock room preparation.
•Organize and prioritize the workstation and selling floor to maintain merchandising standards and stock levels.
•Assist in stockroom operations and after-sales activities as needed, including logging repairs and maintaining records.

Pay and Benefits

Perks:Health InsuranceDentalVision401kRetirementLife InsuranceDisabilityProduct Discount

Key Requirements

•1 year retail experience, preferably in a luxury environment
•Strong communication skills
•Experience with POS and/or cash handling preferred
•Customer service oriented
•Ability to multi-task and stay organized

Experience:1+ yearsRetailLuxuryFashion

Skills:CommunicationCustomer serviceMultitaskingAttention to detail

Languages:English

Tech Stack:POSCRM

Company Brief

Hermes

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn