Selling and Service Assistant, Chicago

Hermes
Chicago
Full timeFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Communication","Customer service","Multitasking","Attention to detail"]

The Selling and Service Assistant provides clerical and front-of-house support in the Hermès boutique, handling POS transactions, CRM entries, and after-sales administration while collaborating with sales and selling support teams to deliver a luxury client experience in a fast-paced environment.

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Hermes
Hermes
3 months ago

Selling and Service Assistant, Chicago

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

The Selling and Service Assistant provides clerical and front-of-house support in the Hermès boutique, handling POS transactions, CRM entries, and after-sales administration while collaborating with sales and selling support teams to deliver a luxury client experience in a fast-paced environment.
Location: Chicago
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Record and process all point-of-sale transactions accurately, including receptions, CRM and customer verification.
  • •Provide high levels of service to clients in the Hermès standard of service, including greeting, assisting, wrapping and packaging at point of sale.
  • •Support the sales team with the selling process, stock retrieval, merchandising, and stock room preparation.
  • •Organize and prioritize the workstation and selling floor to maintain merchandising standards and stock levels.
  • •Assist in stockroom operations and after-sales activities as needed, including logging repairs and maintaining records.

Pay and Benefits

Perks:Health InsuranceDentalVision401kRetirementLife InsuranceDisabilityProduct Discount

Key Requirements

  • •1 year retail experience, preferably in a luxury environment
  • •Strong communication skills
  • •Experience with POS and/or cash handling preferred
  • •Customer service oriented
  • •Ability to multi-task and stay organized
Experience:1+ yearsRetailLuxuryFashion
Skills:CommunicationCustomer serviceMultitaskingAttention to detail
Languages:English
Tech Stack:POSCRM

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn